Crown Acura - Service Center

John Shaw was my service advisor and he was excellent. The whole process of my first oil change on my Integra went quickly and smoothly. A complimentary wash and vacuum was included. John Shaw went above The whole process of my first oil change on my Integra went quickly and smoothly. A complimentary wash and vacuum was included. John Shaw went above and beyond. He showed me where the coffee machine, bottled water and snacks were located..😊😊 More

I’m always happy to come to this dealership because if John he is the best super thankful for the professionalism and family feel I get every time I’m here John he is the best super thankful for the professionalism and family feel I get every time I’m here More

John Shaw in the service department went above and beyond to meet my needs. I can’t thank him enough and I plan to continue to use his services as Crown Acura in the future. This dealership treats their cust to meet my needs. I can’t thank him enough and I plan to continue to use his services as Crown Acura in the future. This dealership treats their customers well. More

John, the assistant service manager was so helpful yesterday. I was just getting ready to get on 275 and noticed that my tire air was going down. I turned around and went directly to the Acura dealers yesterday. I was just getting ready to get on 275 and noticed that my tire air was going down. I turned around and went directly to the Acura dealership. John was there and was willing to help me right away. Thank you John for your great service. It gave me peace of mind to know that he was taking care of my problem. More

Bart Bartley has always been great to work with when getting oil changes. I trust he is going to give me the best service my car needs! getting oil changes. I trust he is going to give me the best service my car needs! More

I had a great experience taking my car in with John Shaw. He is easy to work with and got everything taken care of that I needed. John was ready for me when I arrived and picked up my car. Service was also He is easy to work with and got everything taken care of that I needed. John was ready for me when I arrived and picked up my car. Service was also completed in a timely fashion. They did a great job with the complimentary car wash as well! More

I had my MDX in for routine service and Bart took care if it while I waited. He is professional, organized, and returned my vehicle in the time he stared. He sure makes servicing your vehicle a pleasant exp it while I waited. He is professional, organized, and returned my vehicle in the time he stared. He sure makes servicing your vehicle a pleasant experience. More

Bart Bartley was such an Excellent advisor, from the minute I bought in my car he was there to greet me and go over my services and the cost. Bart’s very knowledgeable and such a friendly guy. I also en minute I bought in my car he was there to greet me and go over my services and the cost. Bart’s very knowledgeable and such a friendly guy. I also ended up buy out my lease and work with Richard Morris and Jay in Finance. These guys work great as a team!! I would definitely recommend Crown Acura to my friend and family. Thank’s for the great customer service guys!! Carolyn Bauer More

Bart, who we have worked with since we have owned our MDX, was great as usual. MDX, was great as usual. More

On my second Acura RDX from this dealership. Always use their service department who are friendly, honest, and efficient. John Shaw has been my go to service guy for the past 10 years. You ca Always use their service department who are friendly, honest, and efficient. John Shaw has been my go to service guy for the past 10 years. You can count on excellent service regardless as evidenced today with Bart Bartley's assistant with my emergency appointment. More