1,380 Reviews of Crown Acura - Service Center
Excellent Service! Recently purchased a car at Crown Acura. Had a few things that needed to be addressed mechanically and cosmetically as part of the deal. Logan Lane Recently purchased a car at Crown Acura. Had a few things that needed to be addressed mechanically and cosmetically as part of the deal. Logan Lane was my service advisor and he was awesome....He made sure I had a loaner ready, followed up with me several times on the progress of the repair and made the entire experience very easy. I’ll tell you; so far I have been very impressed with Crown. From sales to finance and now service; top notch organization! More
Bart Bartley, Service Manager extraordinaire! Anytime I have a question about my Acura or if it's time for an oil change, it is a great comfort to know that Bart is always there to help or provide Anytime I have a question about my Acura or if it's time for an oil change, it is a great comfort to know that Bart is always there to help or provide me with an appointment at my convenience. Bart's customer service skills are impeccable and it is always a pleasure doing business with him. Nothing suggested in services is done without my safety and budget in mind and after 5 years of being a customer, I am very confident of having made the right decision in coming to Crown Acura to purchase and service my vehicle. Being a Crown Acura customer is truly like being part of the family! Thanks Bart and see you next time! More
B1 maintenance schedule Bart was an excellent service advisor - he was proactive, friendly, knowledgeable and overall helpful. The service completed for us was done professio Bart was an excellent service advisor - he was proactive, friendly, knowledgeable and overall helpful. The service completed for us was done professionally and to high standards. More
Great Service Department I have had my RDX serviced at this dealership since day 1. The service department is excellent and they never overcharge. Their service advisors know I have had my RDX serviced at this dealership since day 1. The service department is excellent and they never overcharge. Their service advisors know the cars and help with what you need. More
car maintenances Bart Bartley is a great service advisor. He's above the rest, friendly, and customer oriented. without hesitation will recommend to any acura car ow Bart Bartley is a great service advisor. He's above the rest, friendly, and customer oriented. without hesitation will recommend to any acura car owner if you are in the areas of Clearwater, Tampa or St Petersburg, Florida. Won't be disappointed. Furthermore, facility has been renovated with outstanding upgrades, it is a first class dealer and location. More
Service with Bart Bartley I just want to give a big shout out to Bart Bartley for being such a great service advisor. I really appreciate his knowledge and the way he takes car I just want to give a big shout out to Bart Bartley for being such a great service advisor. I really appreciate his knowledge and the way he takes care of my Acura RDX and myself. Guy Ateniese More
John Shaw is excellent! My daughter’s car had an airbag recall so I had to go to the dealership and John Shaw took great care of me. What a great guy! He is very knowledgeabl My daughter’s car had an airbag recall so I had to go to the dealership and John Shaw took great care of me. What a great guy! He is very knowledgeable and loves what he does! I highly recommend Crown Acura to anyone looking for a top notch dealership. More
First time service My experience for my first service at Crown Acura was outstanding. Tina Arendes, my service advisor, was excellent! She was very pleasant, attentive a My experience for my first service at Crown Acura was outstanding. Tina Arendes, my service advisor, was excellent! She was very pleasant, attentive and kept me informed .throughout the wait. Everyone I came across was polite and helpful. I would rate this as one of the best experiences I have had for dealer service. More
Service with John Shaw I have been dealing with Crown Acura and John Shaw in the service department since 2003. My service appointment with John Shaw on 2/8/18 was no diffe I have been dealing with Crown Acura and John Shaw in the service department since 2003. My service appointment with John Shaw on 2/8/18 was no different than it has been for the last 15 years - excellent service! Even though it has been difficult to get in and out of Crown Acura for a couple years due to construction (now done!!), I continue to schedule my service appointments with John. He always gets any questions I have answered, is really pleasant to deal with, and I know he always tells me the truth - even if it's about a service requirement I did not expect. I always feel like I am an important customer to John, and I know he has a lot of them. Go see John when you need your car serviced!! More
Service Above and Beyond I took our RDX in for a regular oil change and came out with almost a "new car." John Shaw met with me and went through all that needed to be done. I took our RDX in for a regular oil change and came out with almost a "new car." John Shaw met with me and went through all that needed to be done. When he looked over my car, he took one look at my front fender which had had a run-in with my garage post about a year ago and said he thought he could make it look better. (I had tried to smooth it over by using touch up paint but it definitely looked like I had painted it.) I was flabbergasted when I went to pick up the car and he had managed to smooth over my touch up so that my fender looked new again. A year ago another employee had gotten an estimate of $400 to have it fixed and John did it for free as part of the service!!! Yes, he was very helpful in getting my service done on time and properly, but going the extra mile above and beyond what I needed was WAY beyond my expectations. More