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1,372 Reviews of Crown Acura - Service Center
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February 08, 2018
Service with John Shaw I have been dealing with Crown Acura and John Shaw in the service department since 2003. My service appointment with John Shaw on 2/8/18 was no diffe I have been dealing with Crown Acura and John Shaw in the service department since 2003. My service appointment with John Shaw on 2/8/18 was no different than it has been for the last 15 years - excellent service! Even though it has been difficult to get in and out of Crown Acura for a couple years due to construction (now done!!), I continue to schedule my service appointments with John. He always gets any questions I have answered, is really pleasant to deal with, and I know he always tells me the truth - even if it's about a service requirement I did not expect. I always feel like I am an important customer to John, and I know he has a lot of them. Go see John when you need your car serviced!! More
by bb
Employees Worked With
January 25, 2018
Service Above and Beyond I took our RDX in for a regular oil change and came out with almost a "new car." John Shaw met with me and went through all that needed to be done. I took our RDX in for a regular oil change and came out with almost a "new car." John Shaw met with me and went through all that needed to be done. When he looked over my car, he took one look at my front fender which had had a run-in with my garage post about a year ago and said he thought he could make it look better. (I had tried to smooth it over by using touch up paint but it definitely looked like I had painted it.) I was flabbergasted when I went to pick up the car and he had managed to smooth over my touch up so that my fender looked new again. A year ago another employee had gotten an estimate of $400 to have it fixed and John did it for free as part of the service!!! Yes, he was very helpful in getting my service done on time and properly, but going the extra mile above and beyond what I needed was WAY beyond my expectations. More
by Susan H
Employees Worked With
January 24, 2018
quality starts at the top This dealership is a 100% team effort. From sales to service. It starts at the top. It is a very well run dealership. Service is a phone call away This dealership is a 100% team effort. From sales to service. It starts at the top. It is a very well run dealership. Service is a phone call away and Chris Sanborn Jr. is on his game. Follow up, follow up and great communication. John Shaw in service as well. Sopjhie Morris in sales. It is a pleasure to buy and service a car there. No matter what department you deal with they all work as a team to make sure your experience is a pleasure day after day, month after month and year after year. If you are in a market for "ANY" car make sure this deanship in on your list. More
by Ronn
January 23, 2018
Great personal service Chris Sanborn was cordial, responsive, and competent. The troubleshooting on my wife’s car revealed the real problem quickly and the problem was solve Chris Sanborn was cordial, responsive, and competent. The troubleshooting on my wife’s car revealed the real problem quickly and the problem was solved effectively. More
by Luis
Employees Worked With
Chris Sanborn Jr
January 19, 2018
Great Service experience! I deal with Bart Bartley for all my service needs. Very honest. I love the fact that he has been with Crown Acura for along time and knows what the ca I deal with Bart Bartley for all my service needs. Very honest. I love the fact that he has been with Crown Acura for along time and knows what the car needs and takes the time to explain. More
by SCOTT MARTIN
Employees Worked With
January 18, 2018
Thank you for your quick and caring service. Bart Bartley was very pleasant, helpful & efficient. Thank you for your quick and caring service. Keep up the good work! Bart Bartley was very pleasant, helpful & efficient. Thank you for your quick and caring service. Keep up the good work! More
by val
Employees Worked With
January 17, 2018
Service This is the first time I had Tina Arendes for my service representive and I was very pleased with her and she is very friendly. This is the first time I had Tina Arendes for my service representive and I was very pleased with her and she is very friendly. More
by Pleased123
Employees Worked With
Tina Arendes
January 17, 2018
Review of oil change service. John Shaw, as my service advisor, was wonderful. Only drawback from the actual service department was they over inflated my vehicle tires and I’ve ha John Shaw, as my service advisor, was wonderful. Only drawback from the actual service department was they over inflated my vehicle tires and I’ve had to lower the air pressure in all four tires. More
by Gj1020
Employees Worked With
January 17, 2018
Pleasant and efficient Our first service experience at Crown Audi Clearwater was made pleasant and efficient by Bill Moore, our service rep. We hope and expect future deal Our first service experience at Crown Audi Clearwater was made pleasant and efficient by Bill Moore, our service rep. We hope and expect future dealings with Crown will be just as positive as Bill made this one. OG More
by martin1
Employees Worked With
Bill Moore
January 08, 2018
Quick, Friendly and Knowledgeable Logan was super helpful when I walked in to see if I could have some routine work done on my Acura. He was friendly, knowledgeable and efficient. I li Logan was super helpful when I walked in to see if I could have some routine work done on my Acura. He was friendly, knowledgeable and efficient. I liked how respectful, kind and sincere he was. Logan truly made my entire experience a pleasure! Kudos to him and Acura! Thanks, Logan! More
by Melissak8080
Employees Worked With
