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1,372 Reviews of Crown Acura - Service Center
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January 08, 2018
Recall Excellent service dept. Fast and thorough Time promised for repair was exact. Nice waiting area with all the goodies. Was a very pleasant experien Excellent service dept. Fast and thorough Time promised for repair was exact. Nice waiting area with all the goodies. Was a very pleasant experience Recommend More
by Humpty
Employees Worked With
January 07, 2018
Great Service & Comfortable Waiting Area I have been using Crown Acura for over a decade and have always had great service! John Shaw always treats me with kindness and respect (even though I have been using Crown Acura for over a decade and have always had great service! John Shaw always treats me with kindness and respect (even though I may not always know what he is trying to tell me). And now with the new renovation, I have found the expanded waiting area cafe and room with large TV and free Wi Fi makes my wait time pass comfortably and seemingly quick. More
by mkd
Employees Worked With
January 05, 2018
Regular Service Acura Great service department. Always prompt and ready to assist in ensuring a great value from the service. Tina Arendes was professional and a joy to w Great service department. Always prompt and ready to assist in ensuring a great value from the service. Tina Arendes was professional and a joy to work with. Thanks for great work. More
by Bud Jones
Employees Worked With
Tina Arendes
January 04, 2018
Oil change,multi point inspection,wash and vac (complimentar I bought a 2015 Nissan Versa here a few months ago. Upon buying the car, the management approved for my car to be serviced because it was slightly pul I bought a 2015 Nissan Versa here a few months ago. Upon buying the car, the management approved for my car to be serviced because it was slightly pulling to the left on the test drive. That's when I met Logan Lane down in the service department. Logan is a truly nice, positive and caring young man. He handled that situation quickly and professionally and I left feeling like that the service staff and Logan genuinely care about their clients. That is the reason why I came for an oil change here. I am confident that Logan and staff will perform any service correctly as well as in a timely manner. I truly feel that Logan sees me as a person rather than just another client and he is allways willing to answer any questions or concerns I've ever had. I highly recommend getting your car serviced here be it an oil change, tire rotation or anything else. Everything will be handled promptly and all work will be done right. Thanks Logan Lane! I appreciate you're service! Clayton Stoots More
by Clayton T Stoots
January 01, 2018
Service @Crown Service Dept. Logan's service from my initial phone call query thru bringing our car in, having his master mechanic take a drive with me, determing a software updat Logan's service from my initial phone call query thru bringing our car in, having his master mechanic take a drive with me, determing a software update was needed, providing a loaner, having the software done - all accomplished with professionalism, courtesy & friendliness. Logan made it super easy & speedy. Thank you Crown for having him! More
by jw
Employees Worked With
December 31, 2017
Great experience as always Took my 2010 TL in for regular maintenance. John Shaw always takes care of us. Takes the time to explain everything and will only recommend things tha Took my 2010 TL in for regular maintenance. John Shaw always takes care of us. Takes the time to explain everything and will only recommend things that are necessary. I am a customer for life! More
by Greg62
Employees Worked With
December 30, 2017
Great service Great customer service! The service department is fast, friendly and reliable. Tina Arendes and Chris Sanborn Jr. are fanatastic. Both are very helpfu Great customer service! The service department is fast, friendly and reliable. Tina Arendes and Chris Sanborn Jr. are fanatastic. Both are very helpful and informative. More
by Kaitlin4
Employees Worked With
Chris Sanborn Jr, Tina Arendes
December 29, 2017
Logan is great! Logan always makes visits to the dealership a great experience. He follows up and makes sure you leave without questions or issues. Wonderful job eve Logan always makes visits to the dealership a great experience. He follows up and makes sure you leave without questions or issues. Wonderful job every time I bring the car in. More
by Kristen87
Employees Worked With
December 28, 2017
Best service ever! Christopher Sanborn Jr. made this service visit so pleasant and painless. No high pressure sales, takes care of business, explains everything, and Christopher Sanborn Jr. made this service visit so pleasant and painless. No high pressure sales, takes care of business, explains everything, and in a timely manner. He makes you feel like a valued customer. More
by Rebecca
Employees Worked With
Chris Sanborn Jr
December 27, 2017
Friendly and efficient service I took my new Acura in to add some accessories. Logan quickly secured the parts and we made appointment for installation. He made the effort to call I took my new Acura in to add some accessories. Logan quickly secured the parts and we made appointment for installation. He made the effort to call several times to keep me updated during the process. As promised, the loaner car was waiting for me when I arrived. I sort of dreaded even taking the car in (oh, the stories I could tell) but thanks to Logan it turned out to be a really pleasant experience. He is the perfect example of what customer service should be. More
by NanaIPad
Employees Worked With
