1,372 Reviews of Crown Acura - Service Center
Bart did a fabulous job today as he always does. Crown Acura and Bart Bartley are the best. 3 Acura, 1 Service representative - Thank you Bart! Crown Acura and Bart Bartley are the best. 3 Acura, 1 Service representative - Thank you Bart! More
Bart was great. He checked me in quickly was clear about the timeframe and potential cost. The service went hours faster than anticipated and the check out was qui He checked me in quickly was clear about the timeframe and potential cost. The service went hours faster than anticipated and the check out was quick and painless. Great experience! More
I had to take my car in for a replacement of a part and there were no appointments and they were busy. My service advisor John Shaw told me to bring it in and they would take care of it . I had my car back there were no appointments and they were busy. My service advisor John Shaw told me to bring it in and they would take care of it . I had my car back the next day in great working order . I have had my MDX since 2010 and I have been able to keep it so long because of the great service at this dealership. I highly recommend if you are looking to purchase a vehicle or looking for great service to keep your vehicle in great shape that you go to this location. More
Friendly/professional/experienced. We will never purchase, lease or service anywhere else. It All started with our senior sales consultant Gillian Barnes to Juanito (Jay) Rudio in fina We will never purchase, lease or service anywhere else. It All started with our senior sales consultant Gillian Barnes to Juanito (Jay) Rudio in finance and now, Bart Bartley in service! Had our 22’ MDX serviced today 7/15/23 and we couldn’t be more pleased with Bart’s service, he’s on point every visit. Proud to be one of Crown Acura’s customer!! Michael J Terrell More
ALWAYS TOP-NOTCH Every service appointment with John Shaw is always exemplary and 29 June was no different. I had to unexpectedly reschedule a previous appointment the week prior but with John’s gracio Shaw is always exemplary and 29 June was no different. I had to unexpectedly reschedule a previous appointment the week prior but with John’s gracious help we found a convenient alternative the following week. Without fail every engagement with John is a pleasure and no matter whether it’s a routine service or an emergency maintenance issue, he is so helpful and professional. This time was a regular service that was estimated to take 2 1/2 -3 hours butJohn knew I was staying so he made sure my RDX was taken immediately to the service bay and was regularly checking on its progress and keeping me posted. And amazingly John had my car ready (and washed too!) in under 2 hours!! John and the service technician (Chris Renaud) were terrific. Thank you so much!! More
John had always been my service advisor here at Crown Acura. It is always a pleasure when working with John. Acura. It is always a pleasure when working with John. More
Crown Acura does a great job servicing my 2014 ILX. Logan Lane does a great job being creative to get our car serviced in a timely manner Logan Lane does a great job being creative to get our car serviced in a timely manner More
Continuous Excellent service - John Shaw and team - Crown Acura John Shaw has been my service advisor for several years - my recent unscheduled visit on 6/1 was the usual great experience- professional- f Acura John Shaw has been my service advisor for several years - my recent unscheduled visit on 6/1 was the usual great experience- professional- friendly- timely. More
Bart was great at reviewing my service needs and explaining what needed to be done. explaining what needed to be done. More