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1,372 Reviews of Crown Acura - Service Center
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May 04, 2017
Service Appointment Thanks to Brian Bennett for making me feel at home and the A-1 customer service .Brian and the rest of the Crown Acura staff were very mindful of my n Thanks to Brian Bennett for making me feel at home and the A-1 customer service .Brian and the rest of the Crown Acura staff were very mindful of my needs.Certainly wouldn't hesitate in returning for service in the future. More
by Bluedon956
Employees Worked With
Brian Bennett
May 04, 2017
Brian Bennett I'm a xxxxxxx and Brian did a great job. Period. I live a long way from this dealership so the trip really has to be worth it. I'm a xxxxxxx and Brian did a great job. Period. I live a long way from this dealership so the trip really has to be worth it. More
by Alann
April 28, 2017
Easy and Fast Made an appointment for an air bag replacement under recall. and everything went very smoothly. John Shaw was clear in what work would be done and it Made an appointment for an air bag replacement under recall. and everything went very smoothly. John Shaw was clear in what work would be done and it was completed before the deadline. Walked me out to the car afterwards and all dealings were cordial. Hot baked cookies in the waiting room. Didn't even finish the crossword puzzle before the car was ready. Good Job! More
by rezarf
Employees Worked With
April 27, 2017
From service to new lease We originally met with Brian to help us rectify a warranty issue that our original dealer continued to screw up. After dealing with so many issue wit We originally met with Brian to help us rectify a warranty issue that our original dealer continued to screw up. After dealing with so many issue with the previous dealership, I swore I would never buy another Acura. While service had our TLX we went car shopping, my lease was almost up and we were near a few dealerships I was interested in. Within an hour our car was fixed and I was amazed because I had taken my car to my previous dealership 3 times and they had not figured out what was wrong (tighten bolts!). My husband talked me into test driving a new Acura so Brian introduced us to Gillian. She was awesome and because of the positive experience I had with her and Brian we traded in our leased Acura in for a new Acura. Gillian stayed in contact with us during the next few days without being annoying. She let us make our own decisions and supported them. When we finally decided on what we wanted they worked out a great price and we leased a new Acura. More
by roesh64
April 26, 2017
Rview with John Shaw I had a very good experience as always at Crown Acura. Everyone is very helpful and pleasant. I feel very comfortable using your service department. I had a very good experience as always at Crown Acura. Everyone is very helpful and pleasant. I feel very comfortable using your service department. More
by Ajames1045
Employees Worked With
April 24, 2017
John Shaw is always professional, friendly, and communicates well. Service is extraordinary and I highly recommend this dealership. The recall and service was is always professional, friendly, and communicates well. Service is extraordinary and I highly recommend this dealership. The recall and service was dealt with in a timely manor. More
by acura owner 4x
Employees Worked With
April 24, 2017
Brian Bennett at Crown Acura, Clearwater, FL Brian Bennett at Crown Acura was friendly, helpful and very professional as I had work done on my car last week. As always, Brian made sure that I h Brian Bennett at Crown Acura was friendly, helpful and very professional as I had work done on my car last week. As always, Brian made sure that I had full information on what needed to be done and kept me informed as the work progressed. Because I had to leave the car overnight, I very much appreciated him arranging a loaner car for me. I have truly enjoyed my Acura MDX and the opportunity that Brian arranged for me to drive a brand new MDX convinced me that Acura is the company that I will stay with when the time is right to trade my car in. Customer Service makes a difference and Brian is an excellent example of putting the customer first. More
by sunshine47
Employees Worked With
Brian Bennett
April 23, 2017
New Brakes - total ripoff I made the mistake of bringing my car here to get new brakes. It was a complete ripoff. $600 more than I would have paid at another shop. Also tried t I made the mistake of bringing my car here to get new brakes. It was a complete ripoff. $600 more than I would have paid at another shop. Also tried to get me to buy tires and replace the steering each for another $2200. If they would have had their way I would have been $5K or higher out the door on a car with 50K miles on it. Shame on you!! Will never return. They also kept it over night after promising to have it done that day. I should have just gone to get it and had the work done somewhere else. Lesson learned. More
by Concerned8539764
Employees Worked With
Mike
April 23, 2017
Quality Professional Service Brian Bennet is one of your newer service reps., but you wouldn't know it from the level of commitment to quality service that he exhibits. You are in Brian Bennet is one of your newer service reps., but you wouldn't know it from the level of commitment to quality service that he exhibits. You are indeed fortunate to have someone of Brian's caliber on your staff. More
by AcuraJoe
Employees Worked With
Brian Bennett
April 18, 2017
Excellence is Their Trademark Excellent service is their trademark. It's always a pleasure to deal with Crown Acura. From sales to service, they take care of the little details tha Excellent service is their trademark. It's always a pleasure to deal with Crown Acura. From sales to service, they take care of the little details that make a huge difference. More
by mangel.888@gmail.com
Employees Worked With
