Crown Acura - Service Center

Excellent Service - GPS Fix On February 20th I brought my 207 Acura TLS in for replacement of my GPS unit. The car was fixed and done at the promised time. I was also provided a On February 20th I brought my 207 Acura TLS in for replacement of my GPS unit. The car was fixed and done at the promised time. I was also provided a loaner vehicle so that impact to my work was limited. As always John Shaw and the rest of the service team were very friiendly - helpful and got me and and out very quickly. Andy Blyth More

Well done and timely for car repair! I expected a reasonably long wait so I brought a book. I was greeted at the car as I drove in and the gentleman was most attentive and helpful. Dan Vi I expected a reasonably long wait so I brought a book. I was greeted at the car as I drove in and the gentleman was most attentive and helpful. Dan Victory was my go-to guy and he took the information and told me he would call me when my car was finished and washed. I barely got a few pages into the book when Dan beckoned me back to his desk. Dan and Crown Acura get 10's on a scale of 1 to 10. Thanks! More

2013 Acura MDX Excellent Service Experience I purchased my MDX from Crown Acura in Clearwater in June of 2013. Although I live out-of-state, the deal Crown Acura gave me was to hard to pass up! I purchased my MDX from Crown Acura in Clearwater in June of 2013. Although I live out-of-state, the deal Crown Acura gave me was to hard to pass up! I was at the right place at the right time, as the saying goes. During our recent visit to the Clearwater area, my MDX indicator showed that it was time for an oil change and service. I called Crown Acura this past Thursday, and was able to schedule my appointment on the following Saturday afternoon with Dan Victory, Crown Acura Service Advisor. This is the first time I had brought my MDX to Crown Acura for service since I purchased the vehicle, since I live out-of-state, However, Dan treated me as if I have been a long time service customer; he was very polite, friendly and very professional. He had my MDX in and out within the time frame he promised; only an hour and 15 minute wait, during which they performed an entire vehicle check; belts, fluid levels, brakes, battery, tire rotation, etc. and an oil and filter change. Dan even provided a complimentary car wash and interior vacuum before delivering the car back to me. Needless to say, I was very pleased with the service, and would definitely recommend the Crown Acura Service Department to anyone who owns an Acura, and especially Dan Victory as your Service Advisor. Dan epitomizes the definition of "customer service". I will definitely be back for service when in the Clearwater area. More

Kind and Painless My experience was awesome at Crowne. I brought my car in for recalls. I needed a vehicle for work while it was being worked on, and to my surprise the My experience was awesome at Crowne. I brought my car in for recalls. I needed a vehicle for work while it was being worked on, and to my surprise they had a loaner waiting for me. I dropped mine off and was out within 10 mins. Thank you Brian and team for all your help and making this service visit painless and easy. More

Quick Leather Fix Bart Always does a great job, keeps me informed of everything and work is always done when he says it will be! He's always very friendly and easy to Bart Always does a great job, keeps me informed of everything and work is always done when he says it will be! He's always very friendly and easy to work with!!! More

Brian Bennett Outstanding Service Advisor Driving down to Florida from Pittsburgh with my brand new 2015 TLX (1100 miles), I discovered that my AC wasn't working, one of my headlights was burn Driving down to Florida from Pittsburgh with my brand new 2015 TLX (1100 miles), I discovered that my AC wasn't working, one of my headlights was burned out, and my gearshift was out of line. Needless to say I wasn;t happy. BRIAN BENNETT was instrumental in easing my mind about all my vehicle problems. Brian was very polite, efficient and knowledgeable. He is an asset to Crown Acura. Mary Kay Kantoris More

Recommend Acura for service I appreciate the courtesy and attentive service I received at Crown Acura. I give my advisor Brian Bennett an A+ and will certainly recommend him to I appreciate the courtesy and attentive service I received at Crown Acura. I give my advisor Brian Bennett an A+ and will certainly recommend him to others needing service. More

Why I go to Crown Acura for automobile service We have been customers of Crown Acura for years. John Shaw is the Assistant Manager of the department and he has completely captured my confidence th We have been customers of Crown Acura for years. John Shaw is the Assistant Manager of the department and he has completely captured my confidence that he not only knows his business, but he is doing what all should hope when caring for a care. He handles my cars needs as if the care was his. I don't believe one can ask for more - that is the top of the marketplace. Thanks John, and thanks to all who work at Crown. More

Quick service with excellent results! Dan Victory was very professional in his dealings with me and had my service taken care of in a timely manner. And if one service consultant is busy, Dan Victory was very professional in his dealings with me and had my service taken care of in a timely manner. And if one service consultant is busy, another also tries to help to make the stop as quick as possible. I highly recommend this dealership. More

Making sure my car is safe I am planning a road trip with a few friends. I wanted to be sure about the brakes and windshield wipers. I did needed the wipers, but my brakes wer I am planning a road trip with a few friends. I wanted to be sure about the brakes and windshield wipers. I did needed the wipers, but my brakes were fine! What a pleasure to know that John Shaw cared enough about me to share the details of the assessment and give me complete confidence that the brakes were in excellent condition. I am not a young person. I have purchased many cars and had many cars serviced. Your dealership service department is the finest! You should be proud of your employees. Sincerely Linda Benware More