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Crown Acura - Service Center

Clearwater, FL

5.0
1,371 Reviews

1,371 Reviews of Crown Acura - Service Center

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January 07, 2022

Great Job working with Julian Bitar, keep me posted on all repairs. great over all More

by rrhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Jan 07, 2022 -

Crown Acura responded

Thank you for your 5-star rating! We are delighted that Julian took great care of you and your vehicle throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 06, 2022

I had excellent service from Julian Bitar at Crown. He was helpful and patient when I had to postpone my appointment twice! Thank you Justin More

by Jkl1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Jan 07, 2022 -

Crown Acura responded

Thank you so much for your positive review! We are so glad that Julian provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service!

January 05, 2022

I was sold unnecessary services I did notwant on a lease I was sold unnecessary services I did not want on a lease car with 15K miles More

by lindabbernstein
Recommend Dealer
No
Employees Worked With
Logan Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Crown Acura responded

lindabbernstein, Thank you for your review alerting us to your concerns and giving us the opportunity to provide a mutually-agreeable resolution. Darren Hutchinson, General Manager

January 05, 2022

My thanks to Bart Bartley, Service Advisor at Crown Acura in Clearwater. Bart went above and beyond to help me with a Michelin tire replacement for my 2020 MDX. I was in a jam with damage to the sidewall t More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Crown Acura responded

Mike, Thank you so much for your positive review! We are so glad that Bart could get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

January 04, 2022

John Shaw always demonstrate professionalism which includes quality and punctuality whenever my car is brought in for any type of service!! John, thank you for all you do!! CLB More

by Borders, CL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Crown Acura responded

Thank you for taking the time to leave John this 5-star review! We are overjoyed that he consistently provides you and your vehicle with great care throughout your visits. It is our pleasure to serve you. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

December 29, 2021

EXEMPLARY service from John Shaw as always! I’ve been going to Crown and dealing with John for 10 years now with my first RDX then he helped me when I was ready trade in that vehicle for my new one this More

by Debj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Crown Acura responded

Deb, Thank you so much for your wonderful review! We are honored by your continued business, and we are overjoyed that John provided you and your vehicle with exceptional care during your most recent visit! It is our pleasure to serve you. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

December 28, 2021

I highly recommend Bart Bartley as a service advisor at this dealership. I have been a customer at Crown Acura since purchasing my Acura RDX in 2017. I have been using Mr. Bartley in the service departme More

by nsweet51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Crown Acura responded

Thank you for taking the time to leave Bart this wonderful review and recommendation! We are so glad that he consistently provides you and your vehicle with great care throughout your visits. It is our pleasure to serve you. We wish you the safest of travels. Please do not hesitate to let us know how we may be of further service to you in the future!

December 28, 2021

The Crown Acura service team was very efficient, serviced my car well, and communicated with me throughout the day. More

by swar727
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Crown Acura responded

Thank you for your 5-star review! Providing thorough and efficient service is so important to us, and we are so glad that our efforts could meet your satisfaction. We hope to see you again the next time your vehicle is ready for service. Safe travels!

December 26, 2021

Outstanding service and follow-up since I purchased my 2012 Acura TSX. Bart Bartley is always a pleasure to deal with and provides excellent service and advice. More

by robbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Crown Acura responded

Robbie, Thank you for taking the time to leave us this wonderful review! We are so glad that Bart consistently provides you and your vehicle with great care throughout your visits! It is our pleasure to serve you. We hope that you continue to choose us for all of your future automotive needs!

December 23, 2021

We have been using Crown Acura for years and will continue. The service is excellent and John Shaw couldn't be more effecient, kinder, and knowledgeable. The service department always keeps me infor More

by bjeevans1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Crown Acura responded

Thank you for your 5-star rating! Providing thorough and efficient service is so important to us, and we are so glad that John's efforts could consistently meet your satisfaction! It is our pleasure to serve you and you. We look forward to continue providing you and your vehicle with our best care in the years to come!

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