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Crown Acura - Service Center

Clearwater, FL

5.0
1,372 Reviews

1,372 Reviews of Crown Acura - Service Center

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November 25, 2021

Bart Bartley was my service advisor. He made sure I got the right service. It was done promptly and he made sure I was completely satisfied. More

by KevinR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Crown Acura responded

Kevin, Thank you for sharing the positive experience you had with Bart! Providing quality and efficient service is so important to us, and we are delighted that Bart's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs! Safe travels!

November 24, 2021

I would like to thank Logan Lane at Crown Acura for the fast friendly service this week in getting my vehicle back to me ready to go for my long trip back to Canada. Well Done! More

by Danrhunter63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Crown Acura responded

Dan, Thank you for taking the time to leave Logan this 5-star review! We are so glad that he could get your automotive needs efficiently taken care of before your trip! He will be honored to know that you greatly valued his service. We wish you the safest of travels- on behalf of the entire team!

November 23, 2021

Julian Bitar was fantastic as my service rep! He made sure I was taken care of and kept me apprised of any changes to services or time needed. When he was unavailable Logan Lane filled in with the same More

by Rman 67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Bitar
Nov 23, 2021 -

Crown Acura responded

Thank you for taking the time to leave us this wonderful review! We are so glad that Julian and Logan provided you with great care throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

November 22, 2021

I've been a customer of Crown Acura for many, many years. I'm very thankful for the service and care that I've given. Thank you John, for all that you do! More

by Jellybean1510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Nov 22, 2021 -

Crown Acura responded

Thank you so much for your excellent review! We are honored by your continued business, and we are overjoyed that John and the team could consistently provide you with the A+ service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

November 21, 2021

My 2012 Acura TL needed maintenance unexpectedly. I was heading out of town and called the service department to see if I could get my car looked at. Bart Bartley was able to accommodate my urgent request. More

by Amy is Happy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Crown Acura responded

Amy, Thank you for taking the time to leave us this positive review. We are so glad that Bart provided you with the quality care that you so much deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 19, 2021

John Shaw has been taking care of my 2003 RL for 10 years. I value our relationship and I am grateful for his suggestions and support. More

by manardgoette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Crown Acura responded

Thank you for taking the time to leave John this amazing review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that he consistently provides you and your vehicle with great care. He will be delighted to know that you deeply value his service. Please drive safely, and do not hesitate to let us know how John and the team may be of further service to you in the future.

November 18, 2021

Car battery was bad, got a 2nd jump that weekend and had to come in and hour before my scheduled appointment and was a time crunch w/ work. John Shaw graciously accepted my car early and got me on my way ju More

by Chris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Crown Acura responded

Chris, Thank you so much for your 5-star review! We are so glad that John could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 18, 2021

I needed assistance in changing my key battery. Bart Bartley immediately offered his assistance. He changed the battery and then checked that key was properly working. Excellent customer service. More

by lynn4us33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Crown Acura responded

Thank you for sharing the positive experience you had with Bart! We are so glad that he took great care of you throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 18, 2021

Logan Lane has helped me on two occasions now, and I am very satisfied. Garry Barrett answered a long standing question as well. More

by jkadela35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garry Barrett
Nov 18, 2021 -

Crown Acura responded

Thank you so much for your wonderful review! We are so glad that Logan and Garry provided you with the quality service that you so much deserve. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 18, 2021

Just had my first awesome service from Julian Bitar and Ligan Lane at Crown Acura More

by Kathy Wattman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Bitar
Nov 19, 2021 -

Crown Acura responded

Kathy, We are so glad that Julian and Logan could be of assistance to you, and we greatly appreciate you taking the time to leave them this 5-star review! It is our pleasure to serve you. We wish you the safest of travels, and we hope to see you again the next time your vehicle is ready for service!

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