1,372 Reviews of Crown Acura - Service Center
Great communication throughout the day. Pleased with the new tires and battery installed on 10/27 new tires and battery installed on 10/27 More
Always provides service agents who provide excellent customer service. KUDOS to Logan Lane.Thank you. customer service. KUDOS to Logan Lane.Thank you. More
Logan Lane is who I always request to work with on my visits to Crown Acura. He is knowledgeable, honest and takes time to review current and future car maintenance needs. visits to Crown Acura. He is knowledgeable, honest and takes time to review current and future car maintenance needs. More
Had to drop off car on a Sunday with a dead battery. Left a note that I needed it at 10am Monday. Arrived at 10 am and my MDX was washed and ready to go. John Shaw and Crown Acura….the best!!! a note that I needed it at 10am Monday. Arrived at 10 am and my MDX was washed and ready to go. John Shaw and Crown Acura….the best!!! More
Julian kept me updated on the progress of my vehicle. Also let me know if something extra was needed or if it could wait until the next service. Also let me know if something extra was needed or if it could wait until the next service. More
My recent service visit was exceptional since I had a battery issue and my care wouldn't start and they fit me in ahead of schedule to do the service on my electrical system to keep my car running and ge battery issue and my care wouldn't start and they fit me in ahead of schedule to do the service on my electrical system to keep my car running and get me back on the road. Since my battery was under warranty, I received that work at no cost and I only had to pay for a needed oil change. They always do a complete check on the vehicles they service and they assured me that I had no other problems pending or otherwise. All of this comes with a complimentary vehicle cleaning. Bart provides excellent and timely service and as always Crown creates an excellent value on the work they perform. Thanks again Crown Acura for a great experience with Bart and the team. More
Recently visited this dealership for service—my advisor was Logan Lane. Entire process from beginning to end was flawless. Logan is friendly and professional. Appreciate this! was Logan Lane. Entire process from beginning to end was flawless. Logan is friendly and professional. Appreciate this! More
I had to come by Crown Acura without an apartment because my RDX Acura was having difficulty starting. Fortunately, it was only my battery that needed replacement so I waited for a short period of time while my RDX Acura was having difficulty starting. Fortunately, it was only my battery that needed replacement so I waited for a short period of time while it was replaced. WE all know that there’s nothing more important than honesty and integrity in the auto service industry and Bart Bartley at Crown Acura service department owned it. Bart is my service advisor and he is always very professional and helpful when I come in for service. This is a great dealership and the service department is excellent. More
John Shaw is my service advisor and he always makes sure that I get an appointment that works with my schedule . My Acura is a 2010 and because of the excellent care they have given to my vehicle , it runs that I get an appointment that works with my schedule . My Acura is a 2010 and because of the excellent care they have given to my vehicle , it runs like new . More