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Crown Acura - Service Center

Clearwater, FL

5.0
1,376 Reviews

1,376 Reviews of Crown Acura - Service Center

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July 07, 2021

Julian Bitar was very attentive and thorough. My wait was not long and all of the future service concerns for my car were clearly outlined for my review. More

by 813connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Bitar
Jul 08, 2021 -

Crown Acura responded

Connie, Thank you so much for your positive review! Offering thorough and efficient services is so important to us, and we are delighted that Julian met your satisfaction. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 03, 2021

I visited Crown Acura recently and Julian Bitar was our service rep. He was helpful and communicative. Despite having a buggy communication software program he kept us up to date and informed. Great servic More

by Gasperc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Jul 06, 2021 -

Crown Acura responded

Thank you for taking the time to leave this positive review. We are pleased to hear that Julian took great care of you and kept you updated and informed throughout your visit. We appreciate your patience throughout the process, and we hope to see you again the next time you are in need of automotive service!

June 30, 2021

The service department is a key component of any dealership. I have never had Better customer service from anywhere! Thank you John Shaw. It’s also nice that GM Sophie Morris took time to visit. You More

by DawnK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Crown Acura responded

Dawn, Thank you so much for your positive review! Providing top-quality service is so important to us, and we are thrilled that John and Sophie met your satisfaction! It is our pleasure to serve you in any way possible, and we hope to continue to be of service to you and your automotive needs for many years to come. Safe travels!

June 29, 2021

They were very helpful and efficient. I have been a customer for years More

by destinynrahrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Crown Acura responded

Destiny, Thank you so much for your 5-star review! We are so appreciative of your continued business, and we are pleased that our team could be of valuable assistance to you once again. Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future!

June 29, 2021

Bart is just the sweetest. He is also very honest with my car's needs... never tries to upsell me and I appreciate that as a female who knows nothing about cars! More

by socoto73
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Crown Acura responded

Thank you for leaving Bart this 5-star review! We are so glad that he could consistently be of assistance to you and provide you with the reliable service that you so much deserve. Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than the same quality service in your visits to come!

June 29, 2021

Been coming to acura for over 15 yrs. Excellent service! More

by Mjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Crown Acura responded

We are honored to have your confidence and loyalty, and we are pleased that we could continually provide you with the quality service that you so much deserve. We thank you for taking the time to leave us this 5-star review, and we hope to continue serving you and your automotive needs for many years to come!

June 28, 2021

Crown Acura in Clearwater, FL, has always provided excellent service as well as professional and courteous. John Shaw, my service advisor, took care of me and my cars for over ten years. He always h More

by Vi8cpa
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Crown Acura responded

Thank you so much for your 5-star review! We are overjoyed that the quality of our services continuously meets your satisfaction, and John and the rest of the team will certainly provide you with nothing less than the top-notch service that you deserve in the future. It is an honor to have your confidence and loyalty, and John will be delighted to hear how greatly you value his assistance. We look forward to serving you and your automotive needs for many years to come!

June 27, 2021

Bart Barley, my service advisor, explained well what needed to be serviced now and what could wait until next service visit. While my Acura TL was being serviced, he provided me frequent contacts, re More

by imperialet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Crown Acura responded

Thank you for taking the time to leave Bart this positive review! Providing top-quality service is so important to us, and we are glad to hear that Bart kept you informed throughout the process. We are so glad that you confided in us to get your automotive needs taken care of, and we will certainly provide you with nothing less than a wonderful experience in the future. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns in the future.

June 26, 2021

I went in for an oil change and Logan Lane helped make the process super easy! Provided great customer service and was great with any questions I had about the service. More

by gosesierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Crown Acura responded

Sierra, Thank you so much for this wonderful review! We are so glad that Logan provided you with 5-star service and got you and your automotive needs efficiently taken care of. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 21, 2021

John Shaw in The Service Dept is amazing! Highly Recommend More

by Dan Smatlak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Crown Acura responded

Dan, We are so glad that John could be of service to you, and we appreciate you taking the time to leave him this 5-star review! He will be honored to hear of your recommendation. We hope to serve you again in the future.

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