Crown Acura - Service Center

Wow is all I have to say! John Shaw was so helpful! I called about my radio reset code and he glady advised me to come in so he can help. He helped me get my radio back on in my 2008 Acura TL within seco called about my radio reset code and he glady advised me to come in so he can help. He helped me get my radio back on in my 2008 Acura TL within seconds! Thanks John! I will be back! More

Always friendly, service is quality and fairly priced. Dropped in, no Appointment scheduled, had a blown fuse. Though I would have to wait!? Was fixed in 15 minutes, and..... no charge. Crown A priced. Dropped in, no Appointment scheduled, had a blown fuse. Though I would have to wait!? Was fixed in 15 minutes, and..... no charge. Crown Acura, excellent dealership and service great. Thanks, John Shaw. More

I recently had my Acura MDX serviced and I worked with Julian Bitar. This is the second time I have worked with him and the service he gave was excellent. He started by reviewing what had been done on the Julian Bitar. This is the second time I have worked with him and the service he gave was excellent. He started by reviewing what had been done on the previous service visit and what should be done at this point. He gave me a time estimate for completion of the work as well as a cost estimate. He checked with me while I was waiting to give me updates on the process. When the work was completed he reviewed what was done and went over the multi-point inspection checklist. The process was completed in the estimated time and at the estimated cost, so there were no surprises. The work of the technicians is only one part of the service process. Julian's understanding of my needs and communication to me are important as well. I would also add that other employees passing by greeted me and some also asked if I needed anything while I was waiting. More

I had my vehicle serviced this week and worked with Julian Bitar. He did an excellent job of handling the warranty work as well as the service items. he and the dealership both get very high marks fo Julian Bitar. He did an excellent job of handling the warranty work as well as the service items. he and the dealership both get very high marks for customer service as well as spot on quality workmanship. I would recommend them as a company if asked. More

Service was professional and courteous. Parts I needed was not available, had to pay for Fed Ex fees to get parts, but with that said , happy they were able to get my AC running again. was not available, had to pay for Fed Ex fees to get parts, but with that said , happy they were able to get my AC running again. More

Service is A PLUS!!! Ive owned a lot of cars and the service at Crown and John Shaw are the best by far. HIGHLY RECOMMEND service at Crown and John Shaw are the best by far. HIGHLY RECOMMEND More

Crown Acura always treats me like royalty at every service visit. From their friendly staff, to the complimentary coffee, to their convenient courtesy ride. They even washed and vacuumed my vehicle! J service visit. From their friendly staff, to the complimentary coffee, to their convenient courtesy ride. They even washed and vacuumed my vehicle! John always makes the service appointment a pleasant experience. I look forward to going to the dealership where I know me and my vehicle are in good hands! More

Gil, aka Gillian Barnes has helped us from day 1! She’s knowledgeable, patient, understanding, nice and honest! When I decide to buy another Acura, I’ll definitely be reaching out to her! Meanwhile, the knowledgeable, patient, understanding, nice and honest! When I decide to buy another Acura, I’ll definitely be reaching out to her! Meanwhile, the dealership is clean, the folks are attentive and nice and they care about their customers! More

Bart was excellent. He was friendly and professional. My appointment was right on time. Bart explained everything and kept me updated on the status. Great experience! appointment was right on time. Bart explained everything and kept me updated on the status. Great experience! More

I had my 2019 MDX in for routine service and a rattle. John Shaw was persistent in working with the tech to solve the issue. Rattle gone!! John Shaw was persistent in working with the tech to solve the issue. Rattle gone!! More