Crown Acura - Service Center

Great service at Crown Acura My Acura was over due for an oil change and I had just received a recall for a fuel pump. John Shaw has been my go to service man for my last 7 Acura My Acura was over due for an oil change and I had just received a recall for a fuel pump. John Shaw has been my go to service man for my last 7 Acuras. He's very conscientious and helps me out with all my car needs. He scheduled me to get both services done at the same time and I was in and out in record time. Thanks John. More

BEST SERVICE REP Our 2012 acura with over 100K miles, had a light come on about the power steering. And the car was so hard to steer. So we took it into to Crown Acura Our 2012 acura with over 100K miles, had a light come on about the power steering. And the car was so hard to steer. So we took it into to Crown Acura and John Shaw was our service rep. He looked it up and told us the part and labor was covered under warranty and he will expedite the repair so we can get our car back as soon as possible. The same day we dropped it off, John called us and told us that he already ordered the part to be overnighted and he told us our car will be ready the next day. The next day came and John called us in the morning to let us know the car is ready. Now that's what you call "EXCELLENT SERVICE". Thank you John More

A+ Service at Crown Acura Despite not buying my car at Crown Acura, each time I take my car in for service, I choose to work with Logan Lane. There is no price gouging or lack Despite not buying my car at Crown Acura, each time I take my car in for service, I choose to work with Logan Lane. There is no price gouging or lack of respect toward customers that you'd find at a typical dealership. Logan Lane has been handling all my service requests since day one; I've never had an issue. He is transparent, polite, and I highly recommend his service to anyone whether they are an Acura owner or not. Thank you Logan for being honest in services, pricing, and overall maintenance regarding my vehicle. More

Excellent customer service John Shaw is my service rep and he is the reason I am a loyal Acura customer. His customer service is amazing and he is very professional. He is a g John Shaw is my service rep and he is the reason I am a loyal Acura customer. His customer service is amazing and he is very professional. He is a great ambassador for Crown Acura. Great product also!1 More

Years of great service Crown has served me well for decades. Just bought my new car there - my third Acura. Love the service they provide. John Shaw, service manager, had be Crown has served me well for decades. Just bought my new car there - my third Acura. Love the service they provide. John Shaw, service manager, had better not ever retire. Ashley Proefke was a great help in sales. I just can't say enough good stuff about this place. The waiting areas are awesome. They have clean, spacious areas, well stocked with anything you need to snack on - including coffee, water, etc. fully connected to Wi-Fi. Thanks for many decades of great service, Acura! More

service visit john shaw is very friendly person and professional. He was very Knowledgeable with the services that I need for my car, Very happy with everything. T john shaw is very friendly person and professional. He was very Knowledgeable with the services that I need for my car, Very happy with everything. Thanks. More

MR.JOHN SHAW who saves the day! What a nice experience with MR.JOHN SHAW .He was very helpful and polite I love how he went far and beyond to find out the information that I needed. What a nice experience with MR.JOHN SHAW .He was very helpful and polite I love how he went far and beyond to find out the information that I needed. More

John Shaw & Sophie Morris - Top Notch Amazing customer service from both. Their protocols, attention to care and approach to the job is second to none. That alone earned my business and Amazing customer service from both. Their protocols, attention to care and approach to the job is second to none. That alone earned my business and will continue to receive recommendations from me. Keep doing your thing! More

Replaced timing belt John Shaw was our service rep. He handled the transaction very well and provided us with the information we needed to understand why the timing belt r John Shaw was our service rep. He handled the transaction very well and provided us with the information we needed to understand why the timing belt replacement was critical. The entire staff at Crown Acura has been very professional and provide personal service. What's not to like?? More

Crown Acura is great! Julian Bitar provided excellent service. He was very professional, courteous and friendly. He kept me informed and provided all the information I ne Julian Bitar provided excellent service. He was very professional, courteous and friendly. He kept me informed and provided all the information I needed to understand the repair my Acura needed. It was my first visit to this dealership and I will be back. I was also very impressed with their efforts for my (and their) safety during this pandemic. More