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1,374 Reviews of Crown Acura - Service Center
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November 25, 2018
Exceptional Service John Shaw is the best Asst Service Manager. You buy a car but it is the service experience you have over the life of the car that defines the dealersh John Shaw is the best Asst Service Manager. You buy a car but it is the service experience you have over the life of the car that defines the dealership and it's reputation. John always makes sure my service experience is enjoyable and exceptional. He does everything he can to ensure that my questions are answered and my vehicle's performance is maintained. More
by p123
Employees Worked With
November 19, 2018
Problem Not Fixed Came in for a noise coming from the car shifting from six cylinders to four cylinders. Suggested transmission flush which did not fix the problem. Came in for a noise coming from the car shifting from six cylinders to four cylinders. Suggested transmission flush which did not fix the problem. More
by 2nd Tundra
Employees Worked With
Tina Arendes
November 14, 2018
Prompt and courteous service This is the second time I took my 2018 Acura RDX for routine maintenance, and both times Bart Bartley took care of my needs. Bart was exceedingly cour This is the second time I took my 2018 Acura RDX for routine maintenance, and both times Bart Bartley took care of my needs. Bart was exceedingly courteous, professional and knowledgeable, keeping me informed of the on-going status and cost of the repairs. The repairs were completed well withing the time he had provided as an estimate. It was a pleasant experience. When I purchased the vehicle in late 2017, Richard Morris was the sales person, and he could not have been more pleasant. The icing on the cake ended up being the intervention of his son, Dan Morris, who facilitated the sale to my complete satisfaction. Based on my experience so far, I would strongly recommend this dealership. More
by sfalves
November 12, 2018
Service As I've said numerous times Bart Bartley is the best. An asset to your company. Always pleasant and great to work with. Bart always goes above and bey As I've said numerous times Bart Bartley is the best. An asset to your company. Always pleasant and great to work with. Bart always goes above and beyond to completely satisfy all the clients and goes out of his way to help others. More
by rbarcley
Employees Worked With
November 11, 2018
Excellent customer service Logan took care of me even though I didnt have an appointment. He was attentive and serious. He made sure I knew what was being done to my car and did Logan took care of me even though I didnt have an appointment. He was attentive and serious. He made sure I knew what was being done to my car and didnt allow for work to be done until I said so. Overall experience was perfect. More
by Mexirican0
Employees Worked With
November 07, 2018
Service As always Bart Bartley is the best. A true professional and a asset to your company. I've been going to Crown Acura for 12 years now and highly recomm As always Bart Bartley is the best. A true professional and a asset to your company. I've been going to Crown Acura for 12 years now and highly recommend this dealership. Great sales staff, always courteous and managers always remember your name. Which is a rare quality in business today. More
by rbarcley
Employees Worked With
November 03, 2018
Great service department The service department at Crown Acura is the best service department we have used. They are prompt, courteous and care about our time and money. We wo The service department at Crown Acura is the best service department we have used. They are prompt, courteous and care about our time and money. We would recommend the service department to anyone. More
by newretirementcar
Employees Worked With
Other Employees :
Dan Morris, Chris Sanborn Jr
October 31, 2018
Great Service Logan provides excellent service! He was very informative, kind and friendly. Brought my car in for an oill change. Logan answers all my questions Logan provides excellent service! He was very informative, kind and friendly. Brought my car in for an oill change. Logan answers all my questions and made sure I was comfortable while I waited.. Excellentl service today at Crown Acura thank you again Logan! More
by Bell2940
Employees Worked With
October 31, 2018
Exceptional service department I've had my new car serviced twice now and both times Chris Sanborn Jr provided exceptional service. I was promptly greeted at my appointment time an I've had my new car serviced twice now and both times Chris Sanborn Jr provided exceptional service. I was promptly greeted at my appointment time and he proceeded to tell me exactly what was being done to my car, how much it would cost and the time frame the work would be completed. We also went over any concerns and everything was addressed. As a business owner I greatly appreciate the professionalism and attention to detail he exhibits. I have a different Acura dealership closer to my home but I would rather drive the hour to Crown to get this type of top notch service! More
by suja27
Employees Worked With
Chris Sanborn Jr
October 30, 2018
Tina is awesome!! It’s always a pleasure getting my car serviced at Crown Acura. I’m always greeted pleasantly and quickly by a service representative. Tina is always i It’s always a pleasure getting my car serviced at Crown Acura. I’m always greeted pleasantly and quickly by a service representative. Tina is always in a good mood, quick and very detailed about what my service will entail. she’s truly a pleasure to work with. More
by michelle813
Employees Worked With
Tina Arendes
