Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Buick GMC
Metairie, LA
2,853 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,853 reviews
June 01, 2025
They got me right In and found out what the problem was and fixed it immediately. and fixed it immediately. More
by STEPHANIETJACOBS
Verified Customer
June 01, 2025
stop by on a late Saturday un announce, serv ice adviser plugged the computer to the truck, went in and found the reason for xx engine light. Advised to call and make appointment Monday morning, confirmed f plugged the computer to the truck, went in and found the reason for xx engine light. Advised to call and make appointment Monday morning, confirmed for Wednesday, brought in issue was under warranty, pickup on Friday. CAN NOT BE ANY EASIER TO DEAL WITH A DEALERSHIP! More
by ljhaydel
Employees Worked With
June 01, 2025
I went in because my transmission was slipping. I asked them to check on it and for an oil change. I drove home and the car was ok. The next day my transmission went out. I asked them to check on it and for an oil change. I drove home and the car was ok. The next day my transmission went out. More
by WAYNEWESTERFIELD
Employees Worked With
Tara Modica
June 01, 2025
So nice and helpful--eased my mind while my car was in transit. Very accommodating and showed me various payment options. transit. Very accommodating and showed me various payment options. More
by grandmothermable2
June 01, 2025
Awesome customer service! Duck and his team were amazing! Definitely will be sending more customers their way. Duck and his team were amazing! Definitely will be sending more customers their way. More
by loganblanchard
Employees Worked With
June 01, 2025
Staff not overly friendly, but okay. No place to sit while waiting for my pickup to be retrieved, unless you sit at the desk of a checkout person. Upon my departure, I had to back my tru No place to sit while waiting for my pickup to be retrieved, unless you sit at the desk of a checkout person. Upon my departure, I had to back my truck out, rather than simply driving forward, as the exit was blocked by parked vehicles. More
by MARKF12
Employees Worked With
I don’t know or remember any of these people.
May 31, 2025
The service I received from Dannete at the service department is the best. From the time I made the appointment to the time I picked up my truck. department is the best. From the time I made the appointment to the time I picked up my truck. More
by my2018gmc
Employees Worked With
May 31, 2025
Duck is the man! Helped us tremendously with the purchase of our new Buick Encore! Helped us tremendously with the purchase of our new Buick Encore! More
by aubreyschiro
Employees Worked With
May 31, 2025
I did not get the 97500 mile service that I had booked AND confirmed in advance. Then she had the nerve to ask me if I wanted to book it AND confirmed in advance. Then she had the nerve to ask me if I wanted to book it More
by sherrywatters
Employees Worked With
May 31, 2025
Awesome customer service! Eric and his team were amazing! Definitely will be sending more customers their way. Eric and his team were amazing! Definitely will be sending more customers their way. More
by kristyjohn44
