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Crown Buick GMC
Metairie, LA
2,894 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,894 reviews
Verified Customer
April 09, 2024
Service was good until they misplaced my keys , I had to wait around for an hour and a half waiting for them to get my truck back to me. I wasn’t to happy with the way the situation was handled of not infor wait around for an hour and a half waiting for them to get my truck back to me. I wasn’t to happy with the way the situation was handled of not informing me of what was going on until I had to keep asking for any update. More
by FRANKBLAKESLEY
Employees Worked With
April 08, 2024
Scott is a very good salesman He always delivers and goes the distance. He takes good care of his customers. goes the distance. He takes good care of his customers. More
by CATHERINEHIRT
Employees Worked With
April 08, 2024
Everything was great -- Service was quick and communication with everyone was cordial. They were very proactive in making sure I got what was needed. communication with everyone was cordial. They were very proactive in making sure I got what was needed. More
by blundin
April 08, 2024
Final step of paying for car once decision had been made was unfortunate as runaround occurred. A the last minute, after work, they requested a cashiers check or wire to complete the transaction. Eventual was unfortunate as runaround occurred. A the last minute, after work, they requested a cashiers check or wire to complete the transaction. Eventually they changed course but the delay was both unnecessary and unappreciated. More
by MASON18
Employees Worked With
April 06, 2024
I would recommend them. However, I would suggest that the customer pay extra attention to the service performed. If not, it could result in multiple trips/visits. However, I would suggest that the customer pay extra attention to the service performed. If not, it could result in multiple trips/visits. More
by SDVAPPIE1
April 05, 2024
very professional and they get to know you on a professional and personal level they treat you like a member of the family . make you welcome. they open their heart out to you. professional and personal level they treat you like a member of the family . make you welcome. they open their heart out to you. More
by DOKIEDMS
April 05, 2024
I waited 3 hours for an oil change, tire rotation and changing one tire pressure sensor. Much too Lona a wait. changing one tire pressure sensor. Much too Lona a wait. More
by JOHNFALGOUST
