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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,763 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,763 reviews

September 22, 2023

Worked with Duck Hartman and Al Chen. Both men were informative, helpful, patient, and kind. Duck was off the day I test drove the vehicle, and Al was there to explain the features of the More

by TEACHERCM8
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Chen
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Oct 05, 2023 -

Crown Buick GMC responded

Hi there! Thank you for sharing your experience with us! We're thrilled to hear that Duck Hartman and Al Chen provided you with informative, helpful, patient, and kind service. It's wonderful to know that you were getting the best deal and enjoyed the process. We're delighted you love your 2024 Buick Encore GX! If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 22, 2023

Everything went well and got the car back the same day. The only disappointment was, I couldn’t check my air condition in my car because it would take 2 to 3 days because they are short on technicians at t More

by JERRYDCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hi Jerry! Thank you for sharing your experience with us. We're glad to hear that everything went well and that you received your car back promptly. We apologize for the inconvenience regarding the air conditioning check, and we appreciate your understanding. Please don't hesitate to reach out when you're ready, and we'll be happy to assist you. We are currently implementing a new schedule this week to help minimize the wait time for future diagnostics. Thank you for your patience, and we look forward to serving you again in the future! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 21, 2023

Made my 3rd purchase from Crown over the years today. Jay was great today! The fastest, easiest deal I’ve done yet. Thanks More

by cajungrits
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Thompson
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Oct 06, 2023 -

Crown Buick GMC responded

Hi! Congratulations on your third purchase from us here at Crown! It's fantastic to hear that Jay provided you with a fast and easy transaction. We're delighted to have been a part of your car-buying experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Crown for your automotive needs! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 21, 2023

I've be happy with Crown GMC for many years, Duck Hartman was the most helpful salesmen I've ever had. He was knowledgable and helpful in every way. I appreciated his attention to detail and respect for my More

by JDICKS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hello! We're so pleased to hear about your positive and longstanding experience with Crown GMC. It's wonderful that Don "Duck" provided you with exceptional service and was knowledgeable and helpful throughout the process. Attention to detail and respect for your time are important factors, and we're glad that Duck demonstrated them. Thank you for recommending him, and if you have any further questions or need assistance, don't hesitate to reach out. We're grateful for your continued trust in us! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 21, 2023

I always receive great service. The staff is very knowledgeable and friendly. Expectation’s are always met! More

by DAUZATK33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hi there! We're delighted to hear that you consistently receive great service at Crown. It's fantastic that the staff is knowledgeable, friendly, and consistently meets your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for your continued trust in us! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 19, 2023

Very professional. ...also helpful with all the questions I asked... the salesman was very informative More

by powersrosda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Crown Buick GMC responded

Hi! We're glad to hear that you had a professional and informative experience at Crown. It's wonderful that our team was able to address all your questions. If there's anything else you'd like to know or if you have further inquiries, please feel free to reach out. We appreciate your feedback and the opportunity to serve you. Thank you for choosing Crown! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 19, 2023

Scott was amazing he did push anything on me he let me make the decision I wish in the past other people was like him More

by MELINDA.BECK1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hi Melinda! We're delighted to hear that Scott provided you with such an excellent experience. It's great to know that he gave you the space to make your own decisions without any pressure. If you ever have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we hope to serve you again in the future! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 18, 2023

They are nice to deal with until you get to the finance guy. The show room is clean and a nice atmosphere. More

by cbartels288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hey there! Thank you for sharing your feedback with us. We're glad to hear that you found the showroom comfortable. We're sorry to hear that your experience with the finance person wasn't as positive. We'll take note of this and work to improve in that area. Please reach out to me directly with further information to help us look into this [JennaS@crownbuickgmc.com].We appreciate your business and hope to serve you better in the future. Thank you for choosing us. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 17, 2023

I bring my car for regular service at Crown. Making an appointment online is easy. The service technicians are informative and friendly. I wait for my service to be completed at the dealership. More

by twindmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Crown Buick GMC responded

Hi there! Thank you for your positive feedback! We're glad to hear that you find the appointment process easy and that our service technicians are informative and friendly. We're also pleased to know that you find our waiting area comfortable! If there's anything else we can do to enhance your experience, please let us know. Thank you for choosing us for your regular service, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 16, 2023

Great experience with Brandy and Glen. Kind , knowledgeable, patient, and friendly. Family like atmosphere. Helpful and efficient and willing to help. Best place to go and buy a car or tru More

by Careys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Stipelcovich
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Oct 05, 2023 -

Crown Buick GMC responded

Hi there! Thank you for sharing your wonderful experience with Brandy and Glen at Crown. We're delighted to hear that they were kind, knowledgeable, and patient, creating a family-like atmosphere. It's fantastic that you found them to be helpful, efficient, and willing to go the extra mile. We're proud to be your trusted choice for buying cars and trucks. If you have any more questions or need further assistance, don't hesitate to reach out. Safe and happy driving! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

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