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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,797 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,797 reviews

August 08, 2023

Zach was great and so helpful. This is our second time buying from him. He got us exactly what we wanted and even delivered the vehicle for us. More

by AHDUREL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hi! We're so pleased to hear that you had a great experience with Zach and that he was able to assist you in getting exactly what you wanted. Thank you for being a repeat customer, and we're delighted to have been able to provide you with excellent service once again. If you ever need anything else, please don't hesitate to reach out. Happy driving! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 07, 2023

Very pleased with my recent visit. Communication was great throughout the process, and my car was ready as promised.Everyone was pleasant and helpful. More

by TANYADEE1973
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Chen
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Oct 06, 2023 -

Crown Buick GMC responded

Hi Tanya! We're delighted to hear that you had a positive experience during your recent visit. It's great to know that our communication and service met your expectations. Thank you for your kind words about our team. If there's anything else you need in the future, please don't hesitate to reach out. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 06, 2023

The problem was resolved. My window now goes up. I am always pleased with the service provided at Crown Buick. More

by JOANNDAIGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn was my service advisor. Excellent
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August 06, 2023

My service representative, Danette Pizzolato along with Manager, Robin Gurtner were very helpful in answering my many questions I had concerning the servicing of my car. The service staff got me in and out More

by STEVEN.CONQUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danette Pizzolato
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August 06, 2023

I quit going to the dealership that I bought my truck from because every time I went in for maintenance they tried to upswell me, Crown does not and they get you in and out as fast as possible and the se More

by DMD1078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 05, 2023

Great buying experience. Duck was very helpful and straightforward. No games, no back and forth with, “let me go talk to my manager”. Best price was given initially and was a More

by wmlcarpenter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 05, 2023

We were there less than an hour and had car service. Very efficient and comfortable waiting area. More

by SBROSSETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 05, 2023

It was the first time that I ever had to use the service department. It didn’t take long for my oil change and tires rotation. I was very pleased. More

by JAMESLUMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 05, 2023

My service request was handled properly in a timely fashion and the service technician was extremely polite More

by WJUSSELIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 04, 2023

I enjoyed the process. Brandy Mayers, was Super. She handled everything with diligence and persistence. She really rocks. I told her exactly what I wanted and she made it h More

by TAIESHAFALCONER722@ATT.NET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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