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Crown Buick GMC
Metairie, LA
2,797 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,797 reviews
July 26, 2023
Everything went just fine, I was glad that they did the recall while I was there for an oil change. Failed to put the new sticker on windshield showing when is next time for oil change. too hot to try the recall while I was there for an oil change. Failed to put the new sticker on windshield showing when is next time for oil change. too hot to try the cool and heated seats that they installed... More
by CSERPAS
Verified CustomerEmployees Worked With
Other Employees :
Scott Sparks ,he is the gentleman who sold me my car.
July 25, 2023
I have always brought my car there and have always got excellent service everyone is nice excellent service everyone is nice More
by PARKER5886
July 25, 2023
The overall experience was good. The salesman, Al Chen, was good and made the experience a pleasant one. I felt a little rushed in the financing part and felt things could have been The salesman, Al Chen, was good and made the experience a pleasant one. I felt a little rushed in the financing part and felt things could have been explained a bit more thoroughly. There were a number of items charged that weren't fully explained. We didn't even know who the financing was through until we got home and looked over the papers. I know they were busy, a lot of customers and it was a bit late on a Friday when we came in, and finished up on Saturday. Bottom line, we are happy with the car, and our overall experience, just maybe need to slow down a bit on covering the financials. More
by mboh1951
Employees Worked With
Al Chen
July 25, 2023
Everyone at the dealership was very friendly and helpful. They took there time with me and tried to help me make the best decision possible. They took there time with me and tried to help me make the best decision possible. More
by lrcharles10
Employees Worked With
July 25, 2023
Miss. Sandy was a tremendous help in getting us in our 2023 GMC Sierra!! She insured we was taking care off. And made the buying process easy and enjoyable Sandy was a tremendous help in getting us in our 2023 GMC Sierra!! She insured we was taking care off. And made the buying process easy and enjoyable as possible. More
by RFORBES2006
July 24, 2023
I made an appointment and they performed the services accordingly. Waited for the service at the dealership, they are very busy. accordingly. Waited for the service at the dealership, they are very busy. More
by MARKGALJOUR
Employees Worked With
July 23, 2023
Very professional. Kaitlin handles all my needs. This visit, while the circumstances weren't the best, C B made a possibly bad situation one that was acceptable. I w Kaitlin handles all my needs. This visit, while the circumstances weren't the best, C B made a possibly bad situation one that was acceptable. I was very pleased with the outcome. Thank you Kaitlin for being up front with my service. More
by ROBERT@LINIADO.COM
Employees Worked With
Kaitlin
July 23, 2023
Fast & easy service. Always taken care of & good service. Only been twice so far but job well done. Always taken care of & good service. Only been twice so far but job well done. More
by BUZZBEAN
July 23, 2023
Mr. Joe was a tremendous help in getting us in our 2023 GMC Acadia! He insured that our buying process was as easy and enjoyable as possible. GMC Acadia! He insured that our buying process was as easy and enjoyable as possible. More
by Sparacello_sj
Employees Worked With
July 22, 2023
Everyone, especially Kimble were very professional and helpful. Kimble made us feel like family. He was not pushy.. helpful. Kimble made us feel like family. He was not pushy.. More
by beverlycook46
Employees Worked With
