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Crown Buick GMC

Metairie, LA

4.7
2,797 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,797 reviews

July 15, 2023

Awesome! Zach was a pleasure to work with on our new car purchase! Really appreciate the time he took to walk us through all the features of the new car befor More

by juanv1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Giusti
Jul 18, 2023 -

Crown Buick GMC responded

Thank you for your positive feedback! We're delighted to hear that you had a great time with us. We truly value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 15, 2023

CROWN SERVICE IS ALWAYS PROMPT, PERSONAL, AND PROFESSIONAL. OUR CAR IS ALWAYS RETURNED FIXED CORRECTLY AND CLEAN. THANKS CROWN! More

by EDDUPUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your kind words and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 15, 2023

Fair, efficient, friendly, professional, consistent, reliable, reasonable, timely, accommodating, informative, knowledgeable, helpful, dependable, service minded. More

by SHANNONWSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Jul 18, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience. We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 15, 2023

Even though I’m happy with the service but I’m disappointed that my new truck that i bought six months ago already having engine problems so I had to bring it and go without my truck for a whole More

by HEESNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Crown Buick GMC responded

We apologize for the negative experience you had with your new truck. Your feedback is important to us, and we're sorry for any inconvenience caused. We would like the opportunity to make things right. Please contact me at jennas@crownbuickgmc.com so we can address your concerns directly. Thank you for bringing this to our attention. Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 14, 2023

Crown Buick Service Center is an efficiently run service center that processes the customer as quickly as possible. Danette Pizzolato is knowledgeable and answers my questions/concerns. It's a pleasure to More

by JSNAOMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 14, 2023

Awesome service, service writers were on point. Short turnaround. Last minute scheduling was accommodated. Will definitely be back. More

by jeremym96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rehage, Katelyn Dauzat
Jul 14, 2023 -

Crown Buick GMC responded

Thank you for your positive review of our Service Department, Jeremy! We hope to see you again in the future Best, Jenna Sellstrom BDC / Internet Manager Crown Buick GMC Metairie

July 13, 2023

Service Dept. is very busy, but they do work to get the appointment time that suits you the best. It would be more helpful if there would be more service vehicles More

by MANDYLOPINTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 13, 2023 -

Crown Buick GMC responded

Thank you for your review of our dealership! We greatly appreciate your kind words and are happy that you had a positive experience with us. It was a pleasure serving you, and we hope to see you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 13, 2023

They are very busy but work really quickly. They are very helpful. I would recommend them to other people More

by RWHITE0818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Crown Buick GMC responded

Thank you for your review of our dealership! We greatly appreciate your kind words and are happy that you had a positive experience with us. It was a pleasure serving you, and we hope to see you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 12, 2023

Kevin was so easy to talk to very polite and was so willing to please More

by tricheh4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 12, 2023

I decided to go to Crown to buy my new truck after positive experience with their service dept. The salesman Duck made the process quick and easy. Everyone was very professional. . More

by PAULALBRECHT8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose ??????????, Katelyn Normand
Jul 12, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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