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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,908 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,908 reviews

June 28, 2023

Pleasure to do business with. Picked up my vehicle, left me a loaner while fixing my vehicle. More

by SHOTGUNGOA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Crown Buick GMC responded

Thanks for your feedback!

June 27, 2023

The job was well done; however, the length that my car was kept to complete the job was much too long, approximately one week. More

by SPERIER1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience. We are in the process of hiring additional GM Certified technicians; resulting in smoother operation! We appreciate your patience you've had with us during your last visit. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 26, 2023

Brought my car in for a scheduled oil change. They told me there was an oil leak but couldn’t tell me from where, that would require an eval and take days. So when I picked it up, I asked if they More

by TACLAPPER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Whoever check me out
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Jul 11, 2023 -

Crown Buick GMC responded

We apologize for the negative experience you had with our services. Your feedback is important to us, and we're sorry for any inconvenience caused. We would like the opportunity to make things right. Please contact me at jennas@crownbuickgmc.com so we can address your concerns directly. Thank you for bringing this to our attention. Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 26, 2023

Could not get in on a timely matter. Don’t seem to know the cause of the problem. More

by ROYDAMON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

We apologize for the experience you had with our services. Your feedback is important to us, and we're sorry for any inconvenience caused. We would like the opportunity to make things right. Please contact me at jennas@crownbuickgmc.com so we can address your concerns directly. Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 25, 2023

All went well, check in time, wait time and check out time. Appointment time was also smooth. More

by MDUHE16
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your wonderful review! We greatly appreciate your kind words and are happy that you had a positive experience with us. It was a pleasure serving you, and we hope to see you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 24, 2023

Clean and very efficient. The wait wasn’t very long. People were very nice. Thanks More

by DARRY57
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 24, 2023

Fast, friendly. Did the job, oil change will use them next time. Thank you very much More

by PHILISIN56
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 24, 2023

Great service and prompt delivery for return, always the best service in town at Crown! More

by bobbieleaumont
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 24, 2023

Has always shown me that they’re forever covering my essential needs no matter what.Thankzfor helping me where a Crown!!! More

by turkeyneckjay
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Ducre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your wonderful review of our dealership! We greatly appreciate your kind words and are happy that you had a positive experience with us. It was a pleasure serving you, and we hope to see you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 23, 2023

Reliable, professional service, customer service is five stars, shuttle service is five stars, mechanics are five stars! More

by KRISMASSEY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Trahan
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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