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Crown Buick GMC
Metairie, LA
3,697 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,697 reviews
July 09, 2026
Consistently excellent customer service. Danette, and the rest of the team, exemplify customer care. I am a loyal customer and will always purchase from Crown. Danette, and the rest of the team, exemplify customer care. I am a loyal customer and will always purchase from Crown. More
by g_finn
Verified CustomerEmployees Worked With
July 08, 2026
Great - very easy Joe G. Did a great job ! Love my new to me truck Did a great job ! Love my new to me truck More
by yountbret
July 08, 2026
Brandy was very insightful and helpful with every car I test drove and viewed. She made finding the right car very enjoyable, and I cannot thank her enough for her help. test drove and viewed. She made finding the right car very enjoyable, and I cannot thank her enough for her help. More
by Jack
Employees Worked With
July 08, 2026
Im questioning how reliable this shop is. My car with 11k miles needs to be brought back for the 3rd time for the same issue within one month. My car with 11k miles needs to be brought back for the 3rd time for the same issue within one month. More
by LLGREMILLION
Employees Worked With
July 07, 2026
My car was damaged while work was being conducted in the service center. It would have been better had management returned one of my calls about the issue service center. It would have been better had management returned one of my calls about the issue More
by W03COLEMAN
Employees Worked With
Sadly Costanza
July 06, 2026
My experience with Bandy was awesome. Very polite and honest. I would recommend anyone to them. Cleaned my car inside and out. Very polite and honest. I would recommend anyone to them. Cleaned my car inside and out. More
by Kia owner
Employees Worked With
July 04, 2026
Always reliable. Great service every time! Would not go anywhere else other than Crown Buick GMC Great service every time! Would not go anywhere else other than Crown Buick GMC More
by CHRISTNER06
July 04, 2026
Turned away first attempt reservation for oil change due to “internet down so no work could be performed”. Made another reservation and service assistants were very dismissive and when I asked a question ab to “internet down so no work could be performed”. Made another reservation and service assistants were very dismissive and when I asked a question about how the bill was worded i was told it’s never been an issue before and there is your truck and walked away. More
by jeffreech
July 04, 2026
This is the third vehicle I purchased from Crown Buick (2 new and 1 used) and they have treated me well every time. new and 1 used) and they have treated me well every time. More
by TMB0
