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Crown Buick GMC
Metairie, LA
3,604 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,604 reviews
May 05, 2026
The dealership is always very clean and we always experience the best most caring customer service. experience the best most caring customer service. More
by jtbono17
Verified Customer
May 04, 2026
Toby was a real good car salesman every question I had he had the answer real class act had the answer real class act More
by lilcoop321
Employees Worked With
May 04, 2026
I worked with Duck over the phone and in the office. He made everything quick and easy. He made everything quick and easy. More
by amytrue2005
Employees Worked With
May 03, 2026
Excellent sales staff and service department, especially salesman Joe Grego and new car sale manager Bradley Coco. salesman Joe Grego and new car sale manager Bradley Coco. More
by PLAMPARD602
May 03, 2026
This rating used to be 5 star. What has happened to Crown Service? Over three hours for and oil change and tire rotation. Used to be 1 to 1 1/2 hours. I could deal with that. My de What has happened to Crown Service? Over three hours for and oil change and tire rotation. Used to be 1 to 1 1/2 hours. I could deal with that. My dealership for over 35 years. Left with warning light on dash to Service tire sensors. They should have been relearned after the rotation. I'm sure if I bring it back there will be denials. Not noted anywhere on the invoice for $125.00. More
by JCHAM
May 02, 2026
Great experience with Josh Howard / service Advisor. Dropped car off for warranty work and did not have a loaner to use but Josh said hold tight and he would see what he could do. twenty minutes he had Dropped car off for warranty work and did not have a loaner to use but Josh said hold tight and he would see what he could do. twenty minutes he had a loaner for me. I was looking for a new dealership to get work done. I found it, This was not my first visit to this dealership Always great service ... Thank You, Timothy Q. More
by tquillenq
Employees Worked With
Josh Howard
May 02, 2026
Everything was done on time and in the time discussed. Everyone involved was very courteous and professional Everyone involved was very courteous and professional More
by ADAMAJR_1
May 02, 2026
My husband brought I. The car. He was very impressed how quickly the car was serviced. The car. He was very impressed how quickly the car was serviced. More
by Pat Swindler
Employees Worked With
May 02, 2026
Excellent experience with Zach and team. Very transparent and professional operation. True pros. I contacted about 8 other dealers, and very happy I chose Zach and Crown Very transparent and professional operation. True pros. I contacted about 8 other dealers, and very happy I chose Zach and Crown More
by Chrisjlorio
