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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
3,171 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 3,171 reviews

May 27, 2023

Outstanding customer service, follow up and dealership kept their word. Billy was fantastic to work with and communicated with us till deal was completed. More

by Tarey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Billy. 5 Star Rating
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Jul 12, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

May 27, 2023

Outstanding customer service! Great Experience! Duck was very helpful and explained everything I needed to know about the car. More

by czmulli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

May 27, 2023

Robin and Danette are wonderful. They valued my time. It is always a pleasure doing business with Crown. More

by tlation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danette
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Jul 12, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience. We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

May 26, 2023

She stayed in contact with us thorough out the whole process. We were in and out very quick process. Definitely gained a long time customer. More

by TCJABBI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember the finance persons name
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Jul 12, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

May 26, 2023

Bradley Coco was very helpful to me for finding the vehicle that I wanted, I have purchased several vehicles from Crown Buick and been a customer for a long time. I have been very happy with your sale More

by JDAUENHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your loyalty and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

May 26, 2023

Still awaiting my vehicle to be fixed. John is making my experience good. Hope everything is fixed under the Certified guarantees. More

by pdbrumfield101
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Ducre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Please let us know if everything was resolved to your satisfaction! jennas@crownbuickgmc.com Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

May 26, 2023

Al Chen was my salesman and did a great job! Very professional and timely. Great experience! More

by JERYL1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Chen
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Jul 12, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience. We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

May 26, 2023

Perfect for my needs I have no problem or complaints about any one at this time More

by GARYDORSEY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

Jul 13, 2023 -

GARYDORSEY58 responded

Thanks for everything. No problem s

May 26, 2023

Outstanding service team! Thorough and personable. Everyone is knowledgeable, professional and eager to get everything taken care of in a timely manner. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwain in service was terrific!
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Jul 12, 2023 -

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

May 25, 2023

I only chose 1 star because I had to. This is the worst run dealership not just GMC but dealership I have ever been to. I highly recommend if your car goes to the service department and t More

by Biggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dewayne
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Jul 12, 2023 -

Crown Buick GMC responded

We're sorry to hear about your disappointment with our services. We apologize for any inconvenience caused and appreciate you bringing this to our attention. We value your feedback and would like to make things right. Please reach out to me at jennas@crownbuickgmc.com and we'll work towards a resolution. Thank you for your understanding. Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

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