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Crown Buick GMC
Metairie, LA
3,252 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,252 reviews
November 20, 2025
I really like how everyone is so welcoming. I would definitely recommend everyone I talk to to buy their vehicle from Crown Buick. I really like my new Buick Encore. Thanking everyone for the I would definitely recommend everyone I talk to to buy their vehicle from Crown Buick. I really like my new Buick Encore. Thanking everyone for the best service. More
by ppam78g
Verified Customer
November 20, 2025
Toby Bourg and Alexis Diaz are amazing. I have worked with Alexis before and he has always been great. He introduced me to Toby who did great also. I have worked with Alexis before and he has always been great. He introduced me to Toby who did great also. More
by Rami Bader
November 19, 2025
Duck was the man! Went above and beyond to take care of me every step of the way!! Went above and beyond to take care of me every step of the way!! More
by dakota.laseter
November 17, 2025
This was my second purchase with Crown Buick and GMC from start to finish everyone was fantastic Kevin Brown is my number 1 go to guy I would definitely recommend all friends and family to you thank you agai start to finish everyone was fantastic Kevin Brown is my number 1 go to guy I would definitely recommend all friends and family to you thank you again More
by MATINAWILLIAMS
November 17, 2025
Work was done quickly and the service staff was great. The waiting area was also very nice. Thank you. The waiting area was also very nice. Thank you. More
by James M
Employees Worked With
November 16, 2025
Been doing this for years with Scott and the team at Crown. Can't beat them! Knowledgable, courteous, and efficient. Crown. Can't beat them! Knowledgable, courteous, and efficient. More
by CAP
November 15, 2025
Wonderful total all around experience. I could not have been more informed about my purchase after Kimble had completed the tour of the car. I could not have been more informed about my purchase after Kimble had completed the tour of the car. More
by MCLAIN.MICHAEL
Employees Worked With
November 15, 2025
Crown Buick GMC is a friendly, yet professional dealership. The sales person, Dan Hartman, went above and beyond to find the vehicle I wanted to purchase and he did find it within a day. I would re dealership. The sales person, Dan Hartman, went above and beyond to find the vehicle I wanted to purchase and he did find it within a day. I would recommend Mr. Hartman to family and friends if they want a good experience in purchasing a vehicle and a dealership that will give them the results wanted. More
by LYNNSDIVINCENT
November 14, 2025
Anthony made buying a vehicle very easy. My wife said it was her best car buying experience. My wife said it was her best car buying experience. More
by rwild0
Employees Worked With
November 13, 2025
Service is great for oil changes and regular services . If you need them to look at a complicated problem y’all never have a service guy who can look at your car and they want to keep your car for several If you need them to look at a complicated problem y’all never have a service guy who can look at your car and they want to keep your car for several days. You make an appointment online and you state what services you need so they should have someone there to fix the problem. My appointment was scheduled over a month. This is not the first time. I had another problem had to bring my car to another place. Y’all must not care to lose business.. More
by JENAT1123
Employees Worked With
Don’t remember the guy who checked me out
