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Crown Buick GMC
Metairie, LA
2,745 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,745 reviews
April 22, 2025
The service is always prompt and friendly. Some of the staff remember me because I've been a longtime customer, and that is a great comfort! Some of the staff remember me because I've been a longtime customer, and that is a great comfort! More
by leslie1278
Verified CustomerEmployees Worked With
April 22, 2025
I brought the vehicle in for a tune up, thinking the rough idling would be eliminated, however, it is still a rough idle. rough idling would be eliminated, however, it is still a rough idle. More
by BCAMBAS
Employees Worked With
April 21, 2025
We had a great experience. The dealership worked well with each of our needs. We would definitely recommend Crown Buick GMC and Zachary LeBlanc. The dealership worked well with each of our needs. We would definitely recommend Crown Buick GMC and Zachary LeBlanc. More
by rachelbeaumilligan
Employees Worked With
April 20, 2025
The dealership maintains an inventory conducive with the demand of the metropolitan area. The service department is stellar, Duck my salesman was Johnny on the spot and the only time spent in the dealership demand of the metropolitan area. The service department is stellar, Duck my salesman was Johnny on the spot and the only time spent in the dealership was to get my keys. More
by RAGASF
Employees Worked With
April 19, 2025
It’s very good dealer they nice helping and appreciate them every time I go and I’m back happy keep going and nice helping. them every time I go and I’m back happy keep going and nice helping. More
by MSAIRSAMI
Employees Worked With
April 18, 2025
My Wife's Enclave Had A Engine Missing Problem So I Went On Line And Set Up An Appointment For Tuesday 2pm. After Making The Appointment On Line , I Thought I Should Call the Service Department To Confirm On Line And Set Up An Appointment For Tuesday 2pm. After Making The Appointment On Line , I Thought I Should Call the Service Department To Confirm Since The Last Time I Did This The Appointment Never Went Through And Sure Enough It Did Not Again. I Called The Service Department And They Did Not See The On Line Appointment But They Took the Appointment At 2pm Over The Phone But Told Me I Would Have To Leave The Car With Them For Days. I Said That Is Impossible Since My Wife Needs A Car , Do You Have a Loaner , They Said No But I Could Have A Saturday Morning 8am Appointment. I Thought I Should Get There Early So I Arrived At 7:45am To Find At Least 20 Cars Lined Up In The Street With A 8am Appointment. I Finally Got In At 8:30am And Met Kaitlin Who Was Very Helpfull. She Advised Me To Leave The Car Around 3 Or 4 Hours And She Would Call Us And Let Us Know. She Did And We Set Up A Appointment 2 Weeks Later For The Repairs With a Loaner For MY Wife To Drive. More
by BCLAUSE888
Employees Worked With
