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Crown Buick GMC
Metairie, LA
2,840 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,840 reviews
May 26, 2025
I am very annoyed by the service this department has given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to m given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to make sure they were rotated. However, there is a tire that I scraped. So I realized that the tire that was scraped and on the driver's side of my car was never rotated because that tire was still in the same spot. I had to return to Crown to have the tire rotation job performed and made sure they did the job before I left Crown, for a second time. I feel that the people in the service department do not do their jobs. I can tell you this much too, in the future, they will be giving me the parts that they change on my Yukon to make sure that the work was actually performed and the new parts are on my car. It is is easy for them to say the job is done and for it not to be done at all unless you request the old parts that are being changed. It is ashamed that you can't have trust with the people performing work in your SUV/car. More
by MTHOMAS1989
Verified Customer
May 26, 2025
The dealership was excellent clean the salesman was very patient and everyone there was helpful I had a good experience there patient and everyone there was helpful I had a good experience there More
by sedgielebeaux
Employees Worked With
May 25, 2025
Service could not determine the cause of our problem and did not properly correct it. Did not offer suggestions on what to do if it happens again. did not properly correct it. Did not offer suggestions on what to do if it happens again. More
by DKELLE
May 25, 2025
Kimbell was very helpful and professional. Dealership staff made the purchase of the vehicle easy and painless Dealership staff made the purchase of the vehicle easy and painless More
by RANDYA0
May 25, 2025
Great service team at Crown Buick. Staff were very helpful and service was great. Highly recommend Staff were very helpful and service was great. Highly recommend More
by gerardramos27
Employees Worked With
May 25, 2025
The dealership couldn't have been any better. They went out of their way to help me. They went out of their way to help me. More
by constanceholland25
Employees Worked With
Other Employees :
James Kennedy
May 25, 2025
Convenient. why must I write 15 words to give a review get it together please why must I write 15 words to give a review get it together please More
by captjeff27
Employees Worked With
May 25, 2025
Very kind, courtesy and attentive, wr feel we went to the right place we are sure our purchase was a good one. My God bless your business and your people the right place we are sure our purchase was a good one. My God bless your business and your people More
by dorothyfloralzs
Employees Worked With
May 24, 2025
Kalob Guillot was a real pleasure to deal with. He was very helpful and caring of my needs. He was very helpful and caring of my needs. More
by mariesbar2
Employees Worked With
