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Crown Buick GMC
Metairie, LA
3,217 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,217 reviews
October 17, 2025
Service was great as always. I based my purchase in 2023 on the service department I based my purchase in 2023 on the service department More
by BRYKOOL69
Verified CustomerEmployees Worked With
October 17, 2025
Always a great experience. Third seamless purchase and Kimble was great! He made this process smooth and went above and beyond to make sure my son was taken care of for his b Third seamless purchase and Kimble was great! He made this process smooth and went above and beyond to make sure my son was taken care of for his birthday! More
by TBATTISTE
October 16, 2025
Crown was a pleasure to deal with. I had a warranty issue, and they told me approximately how long to expect for them to get to it and actually took less time. Communication was great I had a warranty issue, and they told me approximately how long to expect for them to get to it and actually took less time. Communication was great and drop off / pick up was seamless. More
by WSSLAUGHTER
Employees Worked With
October 16, 2025
I have bought two vehicles from Crown in the last two years. They have great service and professionalism. I enjoy working with Scott Sparks, he is very knowledgeable and gets you a great deal. years. They have great service and professionalism. I enjoy working with Scott Sparks, he is very knowledgeable and gets you a great deal. More
by pgump5
October 15, 2025
Great service along with great options available for financing. They had the truck ready to go and made the paperwork process quick and effortless, I would highly recommend them. financing. They had the truck ready to go and made the paperwork process quick and effortless, I would highly recommend them. More
by Matthew White
Employees Worked With
October 15, 2025
My wife purchased a suv back in 2022, from Crown. Customer service was second to none. That goes a long way with me. Was a Ford guy. Loving my GMC. Customer service was second to none. That goes a long way with me. Was a Ford guy. Loving my GMC. More
by aboudreaux111
Employees Worked With
October 14, 2025
Tara is an awesome worker,you all need more like her,very nice,courtesy and an awesome personality nice,courtesy and an awesome personality More
by SONDRIAFRANCOIS
Employees Worked With
Other Employees :
Kyle was an awesome worker in the service department, but he got move to a difference department
October 14, 2025
Quick and great service. Got me in exactly what I wanted and at a great price I couldn’t refuse. Will buy my next vehicle from here. Got me in exactly what I wanted and at a great price I couldn’t refuse. Will buy my next vehicle from here. More
by patrickmarchand100
Employees Worked With
October 14, 2025
Crown Buick and salesman Joe Murray offered good inventory. Joe explained the features of the different models. Not having purchased a vehicle in 18 years, I purchased a 2026 Envista that same day inventory. Joe explained the features of the different models. Not having purchased a vehicle in 18 years, I purchased a 2026 Envista that same day. Everyone there was friendly and helpful. I left a very satisfied customer. I will recommend Joe Murray to my family and. friends. More
by mlschof515
Employees Worked With
October 14, 2025
This is my 4th vehicle I bought from crown and will continue to. Scott knows what I want and what I don’t. He doesn’t push which masses all my purchases easy continue to. Scott knows what I want and what I don’t. He doesn’t push which masses all my purchases easy More
by billy59
