Crown Buick GMC

Absolutely horrible experience I would rate it zero stars if I could. I bought a 2020 equinox spent $21,000 made me pay for delivery and. when it was delivered the 4th day driving it check engine light come if I could. I bought a 2020 equinox spent $21,000 made me pay for delivery and. when it was delivered the 4th day driving it check engine light come on. I took it to the Shop the next day. The 90 day dealer warranty did not cover it. luckily my extended warranty covered the $2000 Shop bill, Now the WORST part is they told me there was zero damage to the vehicle , by mouth and on the paperwork and when I got it there was a slight crack on back hatch that keeps growing. Apparently roughly 60% of back hatch has been not only repaired with Bondo together but horribly done. Now the body shop where I work is telling me it will be entirely damaged in the next month or two and I will need a complete new hatch costing around $2000 not covered by anything .My dad (the co-signer) has tried to call used car manager but he wouldn’t call him back. Went from so excited to extremely stressed out daily now because I can’t afford to fix it. More

Very good 👍 communication with as nice people really like it good deal with my new gmc sierra.. like it good deal with my new gmc sierra.. More

Kenny Sims great Salesman. .Knew all the details about my Terrain..Explained everything in detail. Made sure paperwork was done and done right...Pleasure meeting him .Knew all the details about my Terrain..Explained everything in detail. Made sure paperwork was done and done right...Pleasure meeting him More

Ms. Rola was very nice, Mr. Toby is a good salesman. He made sure I was ok with the purchase. made sure I was ok with the purchase. More

Staff & service was outstanding. We were in & out in less than 1 hour for the oil change!! Great job!! Thank you!! We were in & out in less than 1 hour for the oil change!! Great job!! Thank you!! More

I had a pleasant experience. It was quick and efficient, but I still feel like I saw everything I needed/wanted to & I got to ask all of my questions! Duck helped me find my awes It was quick and efficient, but I still feel like I saw everything I needed/wanted to & I got to ask all of my questions! Duck helped me find my awesome new vehicle and I appreciate everyone being super helpful. I didn't feel rushed but I liked that it didn't take all day!! More

Sandy was excellent to work with. She is an asset to Crown Buick GMC. Would recommend her to anyone. Knowledgeable and pleasant to talk to. She is an asset to Crown Buick GMC. Would recommend her to anyone. Knowledgeable and pleasant to talk to. More

Sandy was excellent and handled everything perfectly. Drove me around while explaining all vehicle features. Finance service was great friendly and professional. Drove me around while explaining all vehicle features. Finance service was great friendly and professional. More

Great experience! Sandy our saleswoman was amazing! Quick and to the point. Made our purchase super easy! Sandy our saleswoman was amazing! Quick and to the point. Made our purchase super easy! More

Excellent follow up service on my battery change was able to get me in quickly. Very polite in returning my vehicle. to get me in quickly. Very polite in returning my vehicle. More