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Crown Buick GMC

Metairie, LA

4.7
2,900 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,900 reviews

August 22, 2024

Excellent customer service. I really enjoyed the whole experience. Everyone I delt with was a pleasure to talk to. More

by jplove1205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Moradel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Would not go back here. The service department here is awful and needs new people More

by 89taylor12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Gueldner
Aug 22, 2024 -

Crown Buick GMC responded

I'm sorry to hear that your experience with our service department was disappointing. We strive for excellence, and it's clear we missed the mark. Your feedback is important, and we'd like to make things right. Please reach out to us directly at rgurtner@crownbuickgmc.com so we can address your concerns and work towards improving our service. Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 22, 2024

Rudy went above and beyond,to take care of every detail for us! His integrity was so refreshing and very much appreciated!! More

by raebertrand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

I have never owned a GMC and have been requesting for over two years to be removed from your mailing list with no success. That’s no way to run a dealership. More

by RBG1308
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Crown Buick GMC responded

Hi there, we apologize for the inconvenience and frustration this has caused. Your request to be removed from our mailing list is important to us, and we would like to take action asap. Please send us a direct message with your contact details so we can ensure your information is removed from our list immediately. Thank you for bringing this to our attention, and we appreciate your patience as we work to correct this. I can be reached at jennas@crownbuickgmc.com. Thank you. Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 22, 2024

I've had the last 3 vehicles I owned serviced on a regular basis at Crown Buick GMC Service. They are always on point with their service. More

by JTRAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

First class experience from start to finish. 100% completely satisfied with my trade-in value and brand new truck! More

by MARKDUNSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Great experience! Very helpful and accommodating in finding exactly what I was looking for in my next vehicle. More

by THOMASGRANGER93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Moradel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

We were well-pleased with the service we received. Sandy Cox was informative, friendly, and kind. We did not feel pressured at all to purchase a car at that immediate time. We were able to recover our More

by bibbitmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Moradel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Everyone in the sales and finance department at this dealership is a pleasure to work with. More

by jtbono17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Very friendly, quick service, excellent communication regarding my vehicle. Clean facility. Returned my car clean. More

by SPIDERLAMPP30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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