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Crown Buick GMC
Metairie, LA
3,657 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,657 reviews
May 13, 2025
my salesman was very help full and explained everything i needed to know. i'll be back needed to know. i'll be back More
by peter96
Verified Customer
May 13, 2025
Pleasure to do business with! Quick, friendly, helpful, and professional. Everything exceeded my expectations and honestly was the best experience I have ever had purchasing a use Quick, friendly, helpful, and professional. Everything exceeded my expectations and honestly was the best experience I have ever had purchasing a used vehicle. I had recently totaled my previous vehicle and the positive experience at Crown GMC was definitely a welcome surprise. More
by hjarreau
May 13, 2025
Everything went great! They delivered the car to my house 50 miles away, just 3days after I first talked to them at the dealership. Totally satisfied! After my wreck which They delivered the car to my house 50 miles away, just 3days after I first talked to them at the dealership. Totally satisfied! After my wreck which resulted in me having to purchase another vehicle, it was nice for something to go well for me. 66 years old and my best experience at a car dealership to date. Everyone I communicated with was very efficient, courteous, and helpful. More
by hjarreau
May 13, 2025
Brandy was very knowledgeable and informative about my Envision. She was very professional and handled my sale very well. Envision. She was very professional and handled my sale very well. More
by thidding71
Employees Worked With
May 13, 2025
The lady who help me was wonderful. However, I stood in front of the two people on the right and neither acknowledged me. Also, when the lady gave the man my key to get my vehicle. T However, I stood in front of the two people on the right and neither acknowledged me. Also, when the lady gave the man my key to get my vehicle. The lady who sits to the far right close to restrooms came outside and started talking to him. This delayed him more than several minutes getting my car. When she walked passed me to go back inside she didn’t even apologize for the delay for holding them up. She just walked by. Again the lady who helped was great and the service was done in a timely manner. More
by ANNERICHARD23
Employees Worked With
Tara Monica *****
May 12, 2025
I was very pleased with how fast the service was completed. Definitely appreciated the efficiency however I notice that the oil life/service reminder on my dashboard wasn’t reset after the oil chang completed. Definitely appreciated the efficiency however I notice that the oil life/service reminder on my dashboard wasn’t reset after the oil change. It’s a small detail, but it’s important for tracking future service. Other than that, everything else went smoothly. More
by migueldare
Employees Worked With
I don’t know the name
May 11, 2025
easy to schedule service, pleasant personnel, fast and efficient service techs, comfortable customer lounge, clean and well supplied with coffee and all the fixings efficient service techs, comfortable customer lounge, clean and well supplied with coffee and all the fixings More
by klgmlg
Employees Worked With
May 09, 2025
My truck was repaired in a timely fashion. Danette kept me informed of the progress. I was very pleased Danette kept me informed of the progress. I was very pleased More
by clesi50
Employees Worked With
May 08, 2025
My wife and I arrived early to look inside of different cars. Zack approached us and went above and beyond from start to finish. cars. Zack approached us and went above and beyond from start to finish. More
by kaylajudd6891
Employees Worked With
May 07, 2025
The salesman was great at his job. Crown Buick is an awful dealership that I do not like. Crown Buick is an awful dealership that I do not like. More
by lex61344
Employees Worked With
