1,208 Reviews of Crown Buick GMC - Service Center
Great service! I have a Cadillac but their service dept is terrible so I go to crown buick!Quick n easy! I have a Cadillac but their service dept is terrible so I go to crown buick!Quick n easy! More
Fast, convenient service. True to the estimate and everyone was extremely pleasant and helpful. Will definitely trust them again with my vehicle. True to the estimate and everyone was extremely pleasant and helpful. Will definitely trust them again with my vehicle. More
Great people, very convenient, accommodating and efficient. They care about their clients and value their time. efficient. They care about their clients and value their time. More
They always are kind and helpful take time to listen and always keep in touch when your vehicle is there always keep in touch when your vehicle is there More
Very professional did't have to wait long easy to get in and out prompt !!!! and out prompt !!!! More
The Crown Team Are Great! They addressed all of my questions and concerns with a high level of professionalism! I look forward to my next service appointment. KEEP ON ROCKIN!! They addressed all of my questions and concerns with a high level of professionalism! I look forward to my next service appointment. KEEP ON ROCKIN!!! More
Terrible attitude! Dropped brand new truck off for an 830 appt. No one has touched the vehicle since 530 pm. Why allow me to drop off the truck for a scheduled appt if Dropped brand new truck off for an 830 appt. No one has touched the vehicle since 530 pm. Why allow me to drop off the truck for a scheduled appt if you know you're booked and won't be able to look at it? And smirk at me when I say I had an appt?? I asked if it will be looked at tomorrow and was told no, its' first come first served. I asked since my truck is already there if I'm considered first. She said no. I would have to come pickup my truck now and be back in the morning at 530am to wait in line to possibly be seen. I stayed calm and questioned only to be met with attitude. I don't know what your deal is Danette but you need to work on your customer service skills! Your whole work process is horrible and needs to be revamped! More
I get excellent service! I had a screw jammed in my tire and I drove in on Saturday and drove out in under 2 hours. I appreciate the service and am driving safely this holid I had a screw jammed in my tire and I drove in on Saturday and drove out in under 2 hours. I appreciate the service and am driving safely this holiday weekend. More
Excellent service and was done quickly and easily. I waited for my car and it was taken care of quickly. I waited for my car and it was taken care of quickly. More
Took TOO LONG (3 + days) for vehicle to be assigned to a technician to diagnose why vehicle would not start. Customer SHOULD NEVER HAVE TO PAY FOR WRECKER SERVICE ON A VEHICLE UNDER WARRANTY. I personally technician to diagnose why vehicle would not start. Customer SHOULD NEVER HAVE TO PAY FOR WRECKER SERVICE ON A VEHICLE UNDER WARRANTY. I personally had to pay twice to have vehicle towed to dealership for service while under warranty! Both times it was fuel injection module needing replacing. More