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Crown Buick GMC
Metairie, LA
3,409 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,343 service reviews
February 12, 2026
Excellent service was given by every person. I had a loaner car waiting for me, which was great. I had a loaner car waiting for me, which was great. More
by russzmd
Verified Customer
February 10, 2026
Excellent dealer service, thorough, polite and delivered vehicle ahead of schedule. Helped with vehicle availability and using my GMC points. vehicle ahead of schedule. Helped with vehicle availability and using my GMC points. More
by GAM
February 10, 2026
MS. Gartner got me in quick Josh was very professional .work was done fast.that how to run a service dept. .work was done fast.that how to run a service dept. More
by EGDG
February 09, 2026
Always easy to work with and friendly … excellent customer service experience with everyone at Crown. customer service experience with everyone at Crown. More
by EDWARD.A.CATOIRE
February 09, 2026
We are always very satisfied with the purchasing and service experiences we've had at Crown. service experiences we've had at Crown. More
by rbrown59
February 08, 2026
Kaitlin was absolutely fantastic as usual. The extended warranty company was giving us the run around. She kept me updated and got the claim handled. Kaitlin is the consummate professional and The extended warranty company was giving us the run around. She kept me updated and got the claim handled. Kaitlin is the consummate professional and her customer service skills are unmatched in this business! Thanks to Kaitlin, Robin and the whole crew! More
by Tommy marz
Employees Worked With
February 07, 2026
Danette in the service department is one of your best assets. She keeps me coming back to Crown. assets. She keeps me coming back to Crown. More
by GAIENNIE56
Employees Worked With
February 07, 2026
My girl Denette ALWAYS takes care of me and gets me in and out when i need service !!! and out when i need service !!! More
by sydneyraeprados
February 06, 2026
Love the dealership. Customer service is usually terrific. Communication with the customer is key, good news or bad news needs to be communicated a tad better. But over a Customer service is usually terrific. Communication with the customer is key, good news or bad news needs to be communicated a tad better. But over all good experiences. More
by MCONZELMAN
