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Crown Buick GMC
Metairie, LA
3,664 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,447 service reviews
June 27, 2026
They didn’t have a car to loan me while they worked on my car. car. More
by JAYNEGUILLOT1955
Verified CustomerEmployees Worked With
June 26, 2026
Kaitlin Dauzat thank you for being professional and personable with the service you provided with my vehicle needs. personable with the service you provided with my vehicle needs. More
by ABW724
June 25, 2026
I was very pleased with the customer service/response from Kaitlin. It was a very good experience after 3-4 terrible experiences with Best and a previous Crown Buick employee. Kaitlin is great at her job from Kaitlin. It was a very good experience after 3-4 terrible experiences with Best and a previous Crown Buick employee. Kaitlin is great at her job. The loaner car was ready when I dropped off my vehicle and she stayed in touch with me throughout the process. Thank you. More
by catherine.kuuskraa
Employees Worked With
June 20, 2026
The Service on my truck was completed very quickly while I waited and was exceptional Thanks I waited and was exceptional Thanks More
by bradanderson128
Employees Worked With
June 19, 2026
This is a great dealership. Kade Hildalgo has been a great help. I love my truck. Kade Hildalgo has been a great help. I love my truck. More
by robertbridge358
June 18, 2026
The tech was punctual and did I great job. I would schedule him again when needed. I would schedule him again when needed. More
by TREY_CASTEIX
Employees Worked With
June 14, 2026
Toby made my experience about as easy as can be. Streamlined service, no delays, and no catches or frills. Will continue using dealership. Wayne was very helpful as well. Finance dept. was uncomplic Streamlined service, no delays, and no catches or frills. Will continue using dealership. Wayne was very helpful as well. Finance dept. was uncomplicated also. Brought my Terrain in for it's first oil change and was met with minimal wait time and prompt service. More
by djeckert
June 14, 2026
Kait gives me the best service every time. I would follow her to any dealership that she worked at just for the service. Thanks to Crown Buick GMC for being the best!!! I would follow her to any dealership that she worked at just for the service. Thanks to Crown Buick GMC for being the best!!! More
by sandyallen269
