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Crown Buick GMC
Metairie, LA
3,394 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,333 service reviews
February 05, 2026
I always feel confident having my car serviced at Crown. They use the right parts. They have the right training. It’s an honest outfit and I appreciate that. They use the right parts. They have the right training. It’s an honest outfit and I appreciate that. More
by MBONCK
Verified Customer
February 03, 2026
The communication and service were excellent, the wait was just right, and the recommendations were precise. Overall, I walked away fully satisfied from this location. was just right, and the recommendations were precise. Overall, I walked away fully satisfied from this location. More
by NIMAZEP
Employees Worked With
February 02, 2026
My service rep Josh was great to work, great communication! They diagnosed the vehicles' issue and corrected it at a fair price. communication! They diagnosed the vehicles' issue and corrected it at a fair price. More
by BRYAN.SCHEXNAYDER.RCHV
Employees Worked With
January 31, 2026
Crown Buick GMC has the best service in Metairie! They work together seamlessly to provide excellent service for their customers. I wouldn’t take my Acadia anywhere else. They work together seamlessly to provide excellent service for their customers. I wouldn’t take my Acadia anywhere else. More
by danette0
January 30, 2026
Awesome job. Thank God I don't have many problems with the car. However, the windshields are too weak. This is the second one to replace it and i don't drive Thank God I don't have many problems with the car. However, the windshields are too weak. This is the second one to replace it and i don't drive too often. Just feel the glass they use are too weak. Overall I am enjoying my vehicle. Thanks for your service. Now, where can I get a reasonable windshield. More
by EWJ1921
Employees Worked With
January 29, 2026
Quality company. Know the owner. Close to my house. Great people. Would buy and get service from Crown again. Know the owner. Close to my house. Great people. Would buy and get service from Crown again. More
by JEFF.BRIGNAC
Employees Worked With
January 26, 2026
As usual my experience with your staff was great. They were busy but managed to take care of my vehicle in a timely manner. My overall experience with your staff was great!! They were busy but managed to take care of my vehicle in a timely manner. My overall experience with your staff was great!! More
by Tommy
January 26, 2026
The staff was friendly, professional and attentive to my needs. As I was getting my truck serviced, I walked around the new car display. Went back two weeks later and bought a new car. This is my fourth veh needs. As I was getting my truck serviced, I walked around the new car display. Went back two weeks later and bought a new car. This is my fourth vehicle from Crown Buick. I'm a loyal customer. More
by ABUFFONE
January 25, 2026
They took me right away. Found I had a nail in one tire, took care of it as well. The waiting room was clean and offered drinks and muffins. Found I had a nail in one tire, took care of it as well. The waiting room was clean and offered drinks and muffins. More
by gingerdenis
