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Crown Buick GMC
Metairie, LA
3,793 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,517 service reviews
September 24, 2026
They were there when I needed them and was very considerate to my need. They also listened to my concerns considerate to my need. They also listened to my concerns More
by tammydegruise
Verified CustomerEmployees Worked With
September 23, 2026
Dwain always exceeds my expectations. vechicle always completed on time and repaired correctly .great group of people vechicle always completed on time and repaired correctly .great group of people More
by STEVESPARKS54
Employees Worked With
September 22, 2026
Crown Buick always my go-to for sales and service. Trustworthy, friendly, always putting customer care and concern at the forefront of everything transaction. Trustworthy, friendly, always putting customer care and concern at the forefront of everything transaction. More
by NINAJCO
September 22, 2026
The dealership is listening and responding better to customer concerns and issues and they are reaching out with options customer concerns and issues and they are reaching out with options More
by LWCOPE96
Employees Worked With
Other Employees :
Perry
September 21, 2026
They took care of the issue I had with my vehicle and were honest about it. were honest about it. More
by JM
Employees Worked With
September 20, 2026
Every thing was great! 10 out of 10 would recommend. Everything was quite and efficient. 10 out of 10 would recommend. Everything was quite and efficient. More
by CMACK1388
Employees Worked With
September 19, 2026
i have already left 2 reviews on my service experience and obviously no one reads them since i have not heard back. so why even ask my opinion on the experience. and obviously no one reads them since i have not heard back. so why even ask my opinion on the experience. More
by vnkamato1
September 18, 2026
I have been servicing my Terrain since I purchased it new in 2021. Kaitlin Dauzat has always handled our scheduling for service. She is very courteous, informative and exceeded all our expectations. Our sale in 2021. Kaitlin Dauzat has always handled our scheduling for service. She is very courteous, informative and exceeded all our expectations. Our salesman, Scott Sparks helped us with the purchase of our auto. It was during Covid and inventory was low but he came through. I have never experienced such a stress free process! I highly recommend both Kaitlin and Scott to everyone we know. More
by PLUSIGNAN
