Back

Crown Buick GMC - Service Center

Metairie, LA

4.5
1,068 Reviews

1,068 Reviews of Crown Buick GMC - Service Center

Sort by
May 06, 2025

Poor service Kept car 9 days couldn’t solve problem Left multiple messages have not called back almost two weeks Problem not solved More

by IMMHOWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kwanza Washington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Marshall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Trahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Dauzat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danette Pizzolato
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dwain Lefebre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vikki Laurendine
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Jennifer temple was extremely helpful and made the process easy and smooth. Very knowledgeable and very friendly. More

by vilaurendine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwain Lefebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vikki Laurendine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Temple
May 05, 2025

I had a breakdown and the Crown Buick GMC team got me back up and running quickly and for a fair price. Tara provided fantastic customer service. I'll be coming back. More

by rdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara
May 04, 2025

Service was prompt and helpful. Car was taken care of well. I am very satisfied. More

by blake.nystrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Modica
May 03, 2025

all was excellant. service writer does an ecellant job. she is smart and very customer friendly. More

by WALTERCOURTNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

I have been dealing with Crown Buick for more than 30 years and have seldom been disappointed with the service I have received over the years! More

by JSNAOMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Professionalism Courteous Knowledgeable Friendly Kept informed through the entire process Listened to my request Followed up after service was complete More

by TARAMODICA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Modica
May 03, 2025

Not too good very disorganized rude not helpful. This is second time. I got a oil change and they can’t get my points off of my GM card and I have to pay for it and now I got 10 billion points I can More

by DONNASEITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No comment
April 28, 2025

I switched from Cadillac of New Orleans to Crown approximately a year ago and so glad that I did. The customer service and service I have received has been stellar. More

by belanger.randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Great, fast service. Danette helped me. Her customer service was exceptional. Each time that I visit everyone is always friendly & provides great service. The waiting are More

by averya_peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...