Crown Buick GMC

Service was completed within time excepectations. Staff was both professional and courteous. Would highly recommend. Staff was both professional and courteous. Would highly recommend. More

Dwain always treats us with respect and does a terrific job getting our vehicles repaired correctly and in a timely fashion. job getting our vehicles repaired correctly and in a timely fashion. More

Josh was really great to work with and nice! very efficient and good work was done on my truck in a timely manner. very efficient and good work was done on my truck in a timely manner. More

Professional service. My maintenance was completed on time and they were prepared for my appointment time. My maintenance was completed on time and they were prepared for my appointment time. More

Always excellent service at this dealership. Reliable and great service advisors that aren’t trying to take advantage of you. Reliable and great service advisors that aren’t trying to take advantage of you. More

Arrived for first appointment and they said I didn't have one, even though it was confirmed via email. They did take the car and did an oil change. That was fine. But they said the issue I was having woul one, even though it was confirmed via email. They did take the car and did an oil change. That was fine. But they said the issue I was having would not be looked at until at least another day. They emailed me to reschedule so I showed up and the person who I talked to and was suppose to meet wasn't there. They did take the car again. A day and a half later I was called and told it is all set and ready for pick up. They handed me the keys and I asked "all fixed?" and I was told NO. If I would not have asked I would have just assumed it was. They weren't even going to tell me. Then when I asked why, I was told they couldn't replicate the issue so I asked to show the tech and was told NO. Then the lady just turned her back and walked away. I asked is that it? She said "yep" so I just left. I wasted two trips to this place and nothing was done. More

seems like it is hard to schedule an appointment - timely. the previous times I have tried - even for oil change - was a few days - or week - wait. this time I brought the car in as instructed, and timely. the previous times I have tried - even for oil change - was a few days - or week - wait. this time I brought the car in as instructed, and it was not started on for two days. Service call was safety item related, so I wanted to get it done by dealership - it took three separate trips over a year to find and correct the issue - was intermittent but if it did not show up on diagnostic tool, seemed like they had no clue as to what to do. Though I never heard from dealership that they had - I thought issue should have be escalated up to next level with GM for resolution early on. More

Kaitlin is always great and extremely helpful. Truck was repaired fast and was able to pick up the next day Truck was repaired fast and was able to pick up the next day More

Very professional and prompt. The service was just as stated to me when I brought my truck in for inspection. . The service was just as stated to me when I brought my truck in for inspection. . More

They make it easy to drop off vehicle and get back in same day. All service representatives are polite and makes sure you know what’s happening with your vehicle. same day. All service representatives are polite and makes sure you know what’s happening with your vehicle. More