Crown Buick GMC - Service Center

Buying this “2025” Buick Encore was the worst decision ever. This vehicle has been giving me issues since I got it. First the vehicle was missing the tow clip. That took 3mths to get. Then the back up cam ever. This vehicle has been giving me issues since I got it. First the vehicle was missing the tow clip. That took 3mths to get. Then the back up camera went out in March. I took it to the dealership for repair on a Thursday. They called me on Tuesday to pick up my car. I get to the dealership to pick up my car I asked the lady what was wrong with the camera. That is when she decides to tell me they couldn’t fix it, and the camera was on back order. Surprise, Surprise. Everything is ALWAYS on back order with this place. If someone gave me a Buick I wouldn’t take it. More

My car was there from July 24 through April 25 trying to repair an air bag system. They dented my car while it was there (they did a bad PDR repair first time then properly repaired when I wouldn’t accept t repair an air bag system. They dented my car while it was there (they did a bad PDR repair first time then properly repaired when I wouldn’t accept the first). Sat for almost 3 months with nothing being done because they forgot it was there. More

Great customer service, honest, informative and helpful. Love the environment. Clean and welcoming. Prices are affordable. My first Buick, but my dad was a Buick man! Love the environment. Clean and welcoming. Prices are affordable. My first Buick, but my dad was a Buick man! More

Crown Buick took care of my car and now the engine light is off. Thank you so much. is off. Thank you so much. More

Excellent service. Clean well kept waiting area . Advisor kept me posted on work being done. Clean well kept waiting area . Advisor kept me posted on work being done. More

All went well. I will look to use your service again in about 6-7 months. I will look to use your service again in about 6-7 months. More

II always have a pleasant experience when taking my vehicle in for regular maintenance or the very few times I have needed repairs. The staff is helpful and efficient and able to answer any of my ques vehicle in for regular maintenance or the very few times I have needed repairs. The staff is helpful and efficient and able to answer any of my questions. I feel very satisfied . More

Excellent service as always, Dwain was very helpful and kept me informed throughout the whole process and Tim was great in getting me a loaner. Only dealership I trust to work on my vehicle! kept me informed throughout the whole process and Tim was great in getting me a loaner. Only dealership I trust to work on my vehicle! More

Always kind and considered. Very professional gets the job done. I am very pleased, good quality work. Very professional gets the job done. I am very pleased, good quality work. More

Don't Shop Anywhere Else! Management, Sales and Service are the best!! Body Shop is top notch as well!! Management, Sales and Service are the best!! Body Shop is top notch as well!! More