Crown Buick GMC - Service Center

I like Crown Buick GMC a lot nice people they explain to you about your vehicle very well. you about your vehicle very well. More

I wish that I could leave less that one star but that’s not an option. The service department manager Duane deemed it important to hold on to my vehicle for two days which forced me to have to rent a vehic not an option. The service department manager Duane deemed it important to hold on to my vehicle for two days which forced me to have to rent a vehicle. All the while they there in that time didn’t even attempt to provide any service to my vehicle for the reason I brought it in. Poor experience. And I wasnt even treated kindly. This place may want to reconsider it’s title as a service department and change it to a lack of service department. More

I am sorry I don't have the name of both people I worked with before. One person took met me when I arrived for my appointment and a different person checked me out. I am new to Buick and to Crown and I with before. One person took met me when I arrived for my appointment and a different person checked me out. I am new to Buick and to Crown and I asked lots of questions. Everyone was helpful. Kyle Kennedy's name is on my invoice. I got the first time free oil change and tire rotation. That was nice. Before I have talked with Kawnza and Robin explaining I have low mileage and when they first contacted me about an oil change I was not ready. They were both helpful and answered my questions. the oil change was quick. More

The service here is always complete, courteous, reliable and timely. They make it easy to keep my vehicle in tune. and timely. They make it easy to keep my vehicle in tune. More

Great service and friendly staff. Courtesy transportation was available to take me to a nail salon while they serviced my vehicle and very prompt to return for me when I was ready to Courtesy transportation was available to take me to a nail salon while they serviced my vehicle and very prompt to return for me when I was ready to for pickup. Drivers were both very friendly and made me feel comfortable being alone in a vehicle with them. My service rep Kyle was very nice. More

Service was good until they misplaced my keys , I had to wait around for an hour and a half waiting for them to get my truck back to me. I wasn’t to happy with the way the situation was handled of not infor wait around for an hour and a half waiting for them to get my truck back to me. I wasn’t to happy with the way the situation was handled of not informing me of what was going on until I had to keep asking for any update. More

Everything was great -- Service was quick and communication with everyone was cordial. They were very proactive in making sure I got what was needed. communication with everyone was cordial. They were very proactive in making sure I got what was needed. More

Great staff great work. Work is always done right the first time. Been a customer for years. Work is always done right the first time. Been a customer for years. More

I would recommend them. However, I would suggest that the customer pay extra attention to the service performed. If not, it could result in multiple trips/visits. However, I would suggest that the customer pay extra attention to the service performed. If not, it could result in multiple trips/visits. More

very professional and they get to know you on a professional and personal level they treat you like a member of the family . make you welcome. they open their heart out to you. professional and personal level they treat you like a member of the family . make you welcome. they open their heart out to you. More