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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,072 Reviews

1,072 Reviews of Crown Buick GMC - Service Center

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May 24, 2024

They do everything they can to help you when your vehicle needs service and let’s you know up front about how long things are going to take More

by PEL120298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KAITLIN DAUZAT
May 24, 2024

I had an appointment for a checkup. The service department was ready for my vehicle when I arrive. They fully checked my car, rotated my tires, and changed my air filter. I was back on More

by blandry1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Everything was completed in a timely manor. Customer service was excellent as always thank you More

by jeremym96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rehage, Kaitlin Dauzat
May 22, 2024

Jumped into action and tried diagnosing a difficult situation on the spot. Very pleased with the team. More

by corydueitt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Very professional very quick response. Love the service. definitely recommend you to my friends and family More

by DANIELJOHNSON178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Prompt courteous service. Kept me informed on progress. Checked with me before doing any additional services. More

by LEEWRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy.
May 21, 2024

Friendly, knowledgeable service writers. Always had good service from their mechanics. Great communication during the repair process to give updates. More

by MDUNNING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin in Service.
May 21, 2024

Everyone was very helpful. Work was dont effeciently and in a timely manner. Service assistant was extremely helpful More

by KMG1441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalob Guillot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Normand
May 20, 2024

Great Service, good communication, quick turn around. Thank you for your flexibility and quality service. More

by PHILIPCATANZARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Crown Buick GMC Service, specifically Danette, did a great job. I dropped my Denali off on Tuesday and had it repaired to pickup by Thursday of the same week. It was determined that the repair was cov More

by DREW45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette in service
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