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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,098 Reviews

1,098 Reviews of Crown Buick GMC - Service Center

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November 10, 2023

Amazing service as usual! I am always taken care of and treated like family when I bring my vehicle in for service! More

by SWRIGHT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

When we arrive we're greeted. Then asked how may help you. Kyle was so respectful, helpful, caring and professional. I love Crown, they're always respectful and knowledgeable. Th More

by VONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
November 10, 2023

My low tire light was on so I took my car in to have it checked. The fast and friendly guy found a sharp metal piece stuck in my tire and told me it could not be fixed. A replacement tire was available and More

by BARBYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Service was GREAT! We can always depend on you for good service and good pricing. Thank you for being there for us . Bobbie Melan More

by BMELAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Having a second car from crowne has not been good air condition issues and the breaks are squeaking More

by lstreet25
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Kaitlyn
Dec 07, 2023 -

Crown Buick GMC responded

I'm truly sorry to hear about the issues you're experiencing with your second vehicle from us. Air conditioning problems and squeaking brakes can be really frustrating. We want both your cars to perform flawlessly, so I'd like to get these concerns sorted out for you. If you could bring the car in at your earliest convenience, our team will thoroughly inspect and address these issues promptly. Your satisfaction is essential to us, and we're committed to ensuring both your vehicles run smoothly. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 08, 2023

Crown Buick Collision Did a wonderful job repairing my Terrain after a major accident. We had excellent communication and progress reports on my repairs, and they worked with me to make make sure the work More

by Scott Wexler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Melancon
November 06, 2023

The service is always good, very nice and polite. I have no complaints at all. More

by MARYABADIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2023

Jeff is a great guy and he told time to get me a great deal on the Car. I just Love ❤️ my 2018 Car! 😍 More

by Wanda M Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
November 06, 2023

Everyone was very courteous when I checked in my vehicle. They were finished my repair within 45 minutes and the price was cheaper than I expected. I will continue to bring my vehicle here for service. More

by ATURKLSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2023

The attentiveness and professionalism of the Crown Buick staff is as always excellent! Especially noting Katlin Dauzat and Tim Trahan. More

by JANSENVANDERVEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlin Dauzat and Tim Trahan
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