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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,132 Reviews
Call Service Center (504) 302-8970

1,132 Reviews of Crown Buick GMC - Service Center

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October 20, 2023

I scheduled my oil change and tire rotation for 2:30 in the afternoon. Everything was completed within an hour. Very satisfied with service. More

by LANNALORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Crown Buick GMC responded

Glad to hear your service went smoothly and efficiently! Thanks for sharing your positive experience! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 19, 2023

great job! Took my vehicle for service and delivered it back to me as promised. More

by Ronnie S
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Crown Buick GMC responded

Hi Ronnie, thank you for your positive feedback! We're delighted to hear that you had a great experience with our service. Our team is committed to delivering on promises, and we appreciate your trust in us. If you have any further comments or suggestions, feel free to share. Safe travels!

October 18, 2023

The the the the the The the the the the The the the the the More

by PATRICKPOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Crown Buick GMC responded

Hi Patrick, thank you for your review! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 16, 2023

I had great service. My car was serviced properly. The service people were nice and explained everything to me. More

by JERRY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Crown Buick GMC responded

Jerry, I'm glad to hear that! It's always reassuring to know your car was properly serviced and that the team took the time to explain everything. If you ever need anything else in the future, feel free to reach out. Thanks for sharing your positive experience! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 15, 2023

I have always had great service here! The employees offer the most honest,easy and genuine experience. I highly recommend Crown Buick to anyone in the market for a vehicle! More

by RJWHEELER303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Crown Buick GMC responded

It's wonderful to hear that you consistently receive great service at Crown Buick! We greatly appreciate your recommendation and are thrilled that our team has provided you with an honest, easy, and genuine experience. Should you or anyone you know need assistance in the future, we'll be here to provide the same level of exceptional service. Thank you for your continued support and trust in us! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 14, 2023

Customer service was great. My only issue was my radio station was changed and blaring when I turned my car on. More

by LEDAVID5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
Report | Print
Nov 28, 2023 -

Crown Buick GMC responded

Thank you for your kind words about our customer service! I'm sorry to hear about the trouble with your radio station. We always aim for a smooth experience, so I apologize for the inconvenience caused. We will reiterate this to our staff. If there's anything we can do to assist further, please let us know. Your feedback helps us improve. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 13, 2023

After bringing my Sierra to my mechanic for a tire pressure issue, I was informed that the tires haven’t been rotated in a long time. My last service visit, I requested and paid for a rotation along w More

by SIMONPBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Crown Buick GMC responded

Hi Simon, I want to extend my sincerest apologies for the oversight regarding your tire rotation during your last service visit. This is not the level of service we strive for, and I understand your frustration. We are committed to rectifying this situation promptly. Please email me any additional info and I'd be happy to look into this. Jennas@crownbuickgmc.com. Your satisfaction is our priority, and we're dedicated to providing the service you expect and deserve. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 13, 2023

My recent service went well. I dropped off the truck and had it back the same day. No hassles and great service from everyone involved. I will continue to bring my truck in to Cr More

by RUSSELLHAWKINS24
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Crown Buick GMC responded

Hi Russell! We're thrilled to hear about your positive experience with our service team! Providing efficient and hassle-free service is what we aim for. We truly appreciate your trust in us and look forward to continuing to serve you and your truck in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 09, 2023

Chris in the Service Department was so friendly and helpful. I would recommend this dealership to friends and family. More

by LORIKABBANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in Service Dept.
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Oct 13, 2023 -

Crown Buick GMC responded

Hey there! We're delighted to hear about your positive experience with Chris in the Service Department! Providing friendly and helpful service is what we aim for. Thank you for your kind recommendation. If you or your friends and family ever need further assistance, please don't hesitate to reach out. We appreciate your trust and look forward to serving you again in the future! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

October 07, 2023

They have come through each time I’ve had a car crisis , good work, great service More

by DEF4300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle kennedy
Report | Print
Oct 13, 2023 -

Crown Buick GMC responded

Hi there! We're pleased to hear that we've been able to assist you during your car crises! Providing reliable service and quality work is what we strive for. Thank you for your kind words and for choosing us when you needed help. If you ever find yourself in need of assistance again, please don't hesitate to reach out. We're here to help! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

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