Back

Crown Buick GMC - Service Center

Metairie, LA

4.5
1,115 Reviews

1,115 Reviews of Crown Buick GMC - Service Center

Sort by
July 17, 2023

Miss Pizzalato is a great asset for your business, great service ,great people. Keep up More

by lajobou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dannett Pizzalato FIVE STAR
Jul 18, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 17, 2023

Very impressed with everyone I dealt with during the time my automobile was in their care. I had a problem with the car and had no appointment with the service department. they were gracious and kind and l More

by KATHLEEN.ORTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Kennedy
Jul 18, 2023 -

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 16, 2023

The best dealership I have been dealing with them for years They always take care of me More

by COFSU2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience. We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 15, 2023

I have owned 5 Buick’s purchased from Crown and always bring them to Crown for service. Highly recommend entire organization from sales to service. More

by SCARDINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzalotto
Jul 18, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience and we appreciate your loyalty! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 15, 2023

CROWN SERVICE IS ALWAYS PROMPT, PERSONAL, AND PROFESSIONAL. OUR CAR IS ALWAYS RETURNED FIXED CORRECTLY AND CLEAN. THANKS CROWN! More

by EDDUPUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your kind words and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 15, 2023

Even though I’m happy with the service but I’m disappointed that my new truck that i bought six months ago already having engine problems so I had to bring it and go without my truck for a whole More

by HEESNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Crown Buick GMC responded

We apologize for the negative experience you had with your new truck. Your feedback is important to us, and we're sorry for any inconvenience caused. We would like the opportunity to make things right. Please contact me at jennas@crownbuickgmc.com so we can address your concerns directly. Thank you for bringing this to our attention. Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 15, 2023

Fair, efficient, friendly, professional, consistent, reliable, reasonable, timely, accommodating, informative, knowledgeable, helpful, dependable, service minded. More

by SHANNONWSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Jul 18, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience. We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 15, 2023

The service department representative was very professional and courteous. Explain what the mechanic found other than the work that I had done. More

by DARRY_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato and Michael Prince
Jul 18, 2023 -

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 14, 2023

Awesome service, service writers were on point. Short turnaround. Last minute scheduling was accommodated. Will definitely be back. More

by jeremym96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rehage, Katelyn Dauzat
Jul 14, 2023 -

Crown Buick GMC responded

Thank you for your positive review of our Service Department, Jeremy! We hope to see you again in the future Best, Jenna Sellstrom BDC / Internet Manager Crown Buick GMC Metairie

July 14, 2023

Crown Buick Service Center is an efficiently run service center that processes the customer as quickly as possible. Danette Pizzolato is knowledgeable and answers my questions/concerns. It's a pleasure to More

by JSNAOMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

...
79
...