Crown Cadillac

A breeze from start to finish! An absolute breeze from start to finish. I was treated like a queen! After taking a quick look online, I made an appointment with Andy, who was an all An absolute breeze from start to finish. I was treated like a queen! After taking a quick look online, I made an appointment with Andy, who was an all star. This made the process, quick and easier. Andy had the type of car I wanted, the style and an idea of what I was already looking for. After going over and and all questions, and having the car I liked already pulled up to the front the day of our appointment, and we went on a test drive. Not having owned a Cadillac previously I had a lot of questions, all were answered with care and professionalism. I will absolutely recommend Crown and Andy. I picked up my car a few days later, it was perfectly detailed, and ready to go. Every member of Crown treats you like family. More

Great Job!!! I have been a Crown Cadillac Customer for a number of years and consider their Service Team and most notably Freddie Baez Service Adviser exceptional. I have been a Crown Cadillac Customer for a number of years and consider their Service Team and most notably Freddie Baez Service Adviser exceptional. His manner and presentation has always been knowledgeable, courteous and very professional and while I have pause due to the cost of maintenance I appreciate the care and confidence provided me when I bring my vehicle in for service. I know the job will be performed and done appropriately without issue. BRAVO Crown Cadillac!!! More

Service visit Freddy is the consummate professional in his field and I definitely appreciate his attention to the details. Freddy is always clear in his communicati Freddy is the consummate professional in his field and I definitely appreciate his attention to the details. Freddy is always clear in his communications and it's a pleasure to work with him when I need him and his team! More

Service While all members of the service team are very competent and professional, I prefer to deal with Freddy Baez, as I consider him to be the most persona While all members of the service team are very competent and professional, I prefer to deal with Freddy Baez, as I consider him to be the most personable. He is also very helpful, courteous and attentive to all my concerns or questions. Having my car serviced at Crown is always a positive experience. The work is always completed in a timely manner without having to return. More

Very pleasant experience! 1st oil change. They even washed my car! I was treated like a VIP with all the amenities such as coffee while waiting and asking the service represent 1st oil change. They even washed my car! I was treated like a VIP with all the amenities such as coffee while waiting and asking the service representative questions about specific features that my car had that I didn't understand. He went over the programing of the DIC and now I'm very happy to know how to change them myself! This is an Excelent dealer who really appreciates their customers. More

Great Experiences So far, we have been completely satisfied with the new Crown Cadillac. Our salesman Craig always takes time to talk to us when we bring our SRX in fo So far, we have been completely satisfied with the new Crown Cadillac. Our salesman Craig always takes time to talk to us when we bring our SRX in for service and Freddy is very professional each time we bring our SRX into the service department. If anyone is in the market for a new Cadillac, give Crown a visit! More

December 4th, 2014 Cadillac Service I wish to express my appreciation for being able to wait in a clean customer service area that provided fresh coffee while my car was being serviced. I wish to express my appreciation for being able to wait in a clean customer service area that provided fresh coffee while my car was being serviced. The service work that included an Oil Change, tire rotation, fuel injector cleaning and ignition recall repair was completed in the promised time frame and my car was delivered to me with a complimentary car wash. I have experienced excellent service @ Crown Cadillac and I do recommend my friends to Crown. Sincerely, Rod D. More

Power steering failed Excellent service John was on top of it all the way. Constant contact with me on status. I always recommend this dealer to friends and family. Excellent service John was on top of it all the way. Constant contact with me on status. I always recommend this dealer to friends and family. More

Great customer support from Freddy Freddy consistently provides an outstanding customer service. He has been very frendly and willing to take the time needed to understand my request an Freddy consistently provides an outstanding customer service. He has been very frendly and willing to take the time needed to understand my request and address issues associated with my ATS. He has been very professional and focused on delivering great service, as a result, I will continue to use Crown Cadillac in the future. Best regards, Manny Perez More

Exceptional Service I always get exceptional service at Crown. I have been dealing with them for many years & will continue to do so. I bought my first caddy from Crown I always get exceptional service at Crown. I have been dealing with them for many years & will continue to do so. I bought my first caddy from Crown in '79 & have had one ever since. I also bought or leased several Oldsmobiles over the years. More