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Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,573 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,573 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
November 18, 2016
Helpful Doug Grammer was very helpful and kind with helping me with the purchase of the 2016 Chrysler- Mark tanner was very helpful in finance very helpful. Doug Grammer was very helpful and kind with helping me with the purchase of the 2016 Chrysler- Mark tanner was very helpful in finance very helpful. More
by king23
Employees Worked With
Douglas Grammer, Darrell Lacy, Mark Tanner
November 16, 2016
Great customer service I recently had my oil changed and Taylor Simmons was my service advisor. Everything was handled in a time efficient and courteous manner. Taylor kept I recently had my oil changed and Taylor Simmons was my service advisor. Everything was handled in a time efficient and courteous manner. Taylor kept me updated on the status of my car and even ran it through the car wash! I am so thankful that Crowne has finally improved the service department and got a staff that actually acknowledges you when you come in instead of ignoring you completely. That says something for the new GM also! I have had my Jeep for a year and took it to Cleveland for service instead of Chattanooga because of the sorry service. THANK YOU CROWNE FOR THE IMPROVEMENT!! More
by Jpearl52
Employees Worked With
Taylor Simmons
November 15, 2016
Mr. Botts is unprofessional. We answered a survey honestly after a service visit and gave the staff glowing reviews, but did not highly rate Jeep or their recall fix. Mr Botts sen We answered a survey honestly after a service visit and gave the staff glowing reviews, but did not highly rate Jeep or their recall fix. Mr Botts sent my wife an e-mail lambasting her for giving their dealership a bad review to Chrysler. *** Update to this review *** Mr Botts took my wife's private email that she provided to Chrysler, NOT to Mr. Botts, and he used that to contact her without anyone's permission. I spoke with him on the phone about this, and he did everything except for apologizing for an unauthorized contact. I only wanted him to admit that taking my wife's private email address that she NEVER provided to him, and using that as a means to contact her was inappropriate. He never would. More
by Branham
Employees Worked With
James (Roy) Botts
November 13, 2016
Fantastic Experience I drove 2 hours to pick up my new vehicle which I absolutely love. Viktor our salesman went out of his way to get everything ready for me before I got I drove 2 hours to pick up my new vehicle which I absolutely love. Viktor our salesman went out of his way to get everything ready for me before I got there. He was very professional and easy to talk to. Spent extra time with me after paperwork was signed to explain gadgets in the car. Way to go above and beyond Viktor!!!! Anyone buying a car here will have a awesome experience. I would also like to thank Larry the sales manager who gave me a great trade in value and Mark In the finance dept who was a pleasure to work. More
by Go Vols!!! - Rach
Employees Worked With
Viktor Polezhaev, Larry White, Mark Tanner
November 08, 2016
regular service Service advisor (Taylor Simmons) was very helpful. Service was very quick and complete. Have bought 3 vehicles from Crown. Enjoyed all of them. All em Service advisor (Taylor Simmons) was very helpful. Service was very quick and complete. Have bought 3 vehicles from Crown. Enjoyed all of them. All employees were very courteous and helpful. More
by garycha
Employees Worked With
Taylor Simms
November 08, 2016
EXCELLENT DEALERSHIP I have bought 1 car and 2 Ram trucks from Crown and I have had a excellent experience each time the last one was the same I would like to Thank Crown I have bought 1 car and 2 Ram trucks from Crown and I have had a excellent experience each time the last one was the same I would like to Thank Crown and their whole staff and especially Doug Grammer who was my sales person MOPAR IS #1 AND CROWN OF CHATTANOOGA IS ALSO # 1 IN THE CHATTANOOGA AREA THANK YOU. More
by davidjpurser
Employees Worked With
Taralynne Stricklin, Douglas Grammer, Christoper Schrader
November 07, 2016
Outstanding customer service The experience of buying a car from crown was a great one. The salesman made the process very easy. I will recommend Crown to others. The experience of buying a car from crown was a great one. The salesman made the process very easy. I will recommend Crown to others. More
by Petite,monesia78
Employees Worked With
Madron, Andrew
November 06, 2016
Great service when buying my car!! I would like to thank Victor Ryan and Mark for helping me with my car buying experience. I left there with my dream car and I love it. Thanks guys f I would like to thank Victor Ryan and Mark for helping me with my car buying experience. I left there with my dream car and I love it. Thanks guys for all your help. I will be recommending you all to everyone. Thanks again. See you soon!!! More
by Morris
Employees Worked With
Ryan, Viktor Polezhaev, Mark Tanner
November 06, 2016
Purchase of 3rd vehicle from Crown Chrysler Dodge dealership The salesman was friendly and helpful. He found a vehicle suited to our search that had just been sold to the dealership immediately prior to our arri The salesman was friendly and helpful. He found a vehicle suited to our search that had just been sold to the dealership immediately prior to our arrival at the location. The finance manager made the paperwork process as painless as possible and helped recover the second key fob to the vehicle through phone contact with the previous owner. This is the third vehicle we have purchase through this dealership. It is the personal touches and deals that keep us returning. More
by michaelmccoy1004@gmail.com
Employees Worked With
Darrell Lacy, Mark Tanner
November 04, 2016
Lewis Fulton Excellent Salesman My name is Ms. Zebedee R. Williams. My experience with Mr. Fulton on selling me my 2016 Dodge Challenger was most rewarding. Mr. Fulton met me with a My name is Ms. Zebedee R. Williams. My experience with Mr. Fulton on selling me my 2016 Dodge Challenger was most rewarding. Mr. Fulton met me with a smile and a "How may I help you". I was very unsure about the car I wanted. I just knew I needed a car. Mr. Fulton is very professional and very patient. Mr. Fulton allowed me test drive a car or two but still being patient. Mr. Fulton stated that "he wanted to sell me a car that I will be pleased with." All the while being very professional, courteous, patient, and customer focus. I want to commend Mr. Fulton for selling me my 2016 Dodge Challenger. Mr. Fulton is an asset to Crown Chattanooga. Sincerely, Zebedee R. Williams More
by ZWilliams
Employees Worked With
Lewis Fulton, Kregg Ware, Jeff Honeycutt
