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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,566 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

September 28, 2016

Excellent Experience Went in to look at cars, let salesman know what we were thinking of. Called us next day to say located one. Called some more dealers, and got the More

by Don Nanney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pesnell - Salesman Excellent Salesman. 5 Stars Not listed above, but would deal with him again, Mark Tanner, Lathan Biggs
Sep 29, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for the feedback, Don! We're so pleased to hear that you had such a pleasant experience with Craig, and that he was so helpful and engaging throughout your car buying process. It's wonderful to know that you got a great deal, and we hope you're enjoying your new car! Regards, Crown Chrysler Jeep Dodge Ram Chattanooga

September 28, 2016

ANSWER TO A PRAYER THESE ARE THE MOST AMAZING PEOPLE I HAVE EVER MET, I WALKED IN WITH TEARS IN MY EYES AND ALL HOPE LOST OF GETTING A CAR ANY CAR, STARTED WITH DENNI More

by adgirltrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CRAIG PESNELL, Dennis Henry
September 21, 2016

Great Service Department Service Advisor Danielle provides great and friendly customer service. She really cares and is very helpful and knowledgeable about her job. I will be More

by chtnga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Gant
Sep 22, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for the 5-star rating, chtnga! We're so pleased to hear that Danielle was so helpful and attentive, and made sure you were well informed about your vehicle's service needs. We appreciate your business and look forward to working with you again in the future! Regards, Crown Chrysler Jeep Dodge Ram Chattanooga

September 15, 2016

Amazing Very helpful. Really enjoyed the service and amazing customer service. Looking forward to driving my 2012. I will always recommend Crown Dodge to ever More

by shardy00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Nicholson, Benny, Donald Gentry, James (Roy) Botts
Sep 19, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for the great feedback, shardy00! We're so glad that you had a pleasant experience with us, and that the process of purchasing your vehicle was so accommodating. We appreciate your business and hope you're enjoying your new car! Regards, Crown Chrysler Jeep Dodge Ram Chattanooga

August 29, 2016

My wife and I have Never experienced a more friendly dealer My wife and I have Never experienced a more friendly and accommodating car dealership! They made our car buying experience a real Pleasurable experien More

by jhglaze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Lewis (5 Stars) +, Taralynne Stricklin, Larry White
August 20, 2016

Bought 2016 Dodge Charger SXT Plus. We were very pleased with our buying experience at Crown of Chattanooga. I would recommend to anyone buying a car to ask for Chris Schrader who was ou More

by Sonya R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Christoper Schrader
Aug 22, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for taking the time to share your feedback, Sonya! We're happy to hear that you had such a great experience with Chris, and that he was so helpful and accommodating throughout the process of trading in your old car and purchasing your new Charger. It's wonderful to know that he made sure you were well informed about your new vehicle, and was able to get you a great deal on it! We appreciate your business and hope to work with you again in the future. Regards, Crown Chrysler Jeep Dodge Ram Chattanooga

August 08, 2016

Saved $$$ Although the duration of the ordeal was nearly two weeks, those working on my car determined the CORRECT issue, thus saving me about $600 from the fir More

by Gage Hatfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Gant
July 02, 2016

Great experience! Our Sales Consultant, Rick Davis, helped us immediately. He was very friendly, efficient, informative, and overall was helpful in both helping us with More

by Stephanie Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Davis, Mark Tanner
June 27, 2016

Great deal on our truck Rick Davis was an excellent salesman and worked hard for us to walk out with a truck we liked for a great price. Thanks so much More

by Enzomadre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Davis
June 07, 2016

Absolutely terrible service. I have had several negative experiences with this service department either over charging me or being aggressive. Today however was extremely disappoi More

by crownsux
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Shaw
Jun 24, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for bringing this matter to our attention and for giving me the opportunity to resolve the issues. My understanding is that the necessary repairs have been made to your satisfaction. Please feel free to contact me if you have any questions or require further assistance. Sincerely, James Botts, Service Manager, Crown Chrysler Dodge Jeep Ram, Chattanooga

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