Crown Chrysler Dodge Jeep Ram of Chattanooga

Service Once again went for service on my truck and it was quick and easy! I will never go anywhere else. Lathan is great and super helpful. Once again went for service on my truck and it was quick and easy! I will never go anywhere else. Lathan is great and super helpful. More

New Truck Mr. Flowers was great to work with, was able to work a great deal on a new truck to allow me to enjoy pulling our camper this summer with no worry's. Mr. Flowers was great to work with, was able to work a great deal on a new truck to allow me to enjoy pulling our camper this summer with no worry's. Will look forward with working with him again. The whole staff were great to work with. More

Bait and Switch I was contacted by salesman Terry from this dealership. I purchased a 2016 Ram in October 2016 from here. Terry asked if I would be interested in trad I was contacted by salesman Terry from this dealership. I purchased a 2016 Ram in October 2016 from here. Terry asked if I would be interested in trading in my truck. I advised him I only have 6,000 miles on the truck and I would only be interested if I could trade up into a better equipped truck for the same payment I have now with no additional money down. He "guaranteed" me he could trade me into a better equipped vehicle with these stipulations. I went to the dealership and the first thing Terry asked if I wanted to trade my truck for the same exact model that I have now? I advised him no, as that that would be the stupidest thing I've ever heard of. Next he brought a 2017 Bighorn for me to drive and advised me that "this truck is the one we can put you in for the same price as yours". After driving it he asked me several times how much I liked it, and then started bringing me different payment and financing scenarios (9 different payments in all) but none even close to what we had agreed on in the beginning. When I finally had to firmly tell him AGAIN what my payments had to be, he brought a final payment paper out that was still over a $100 a month over what I told him, and of course blamed it on "the finance guys". When I turned it down he had the gall to ask me to ask for him "to help me out the next time I came to the lot". I laughingly told him this was the last time he would see me on this lot, and especially he in particular. I have bought 2 vehicles from these losers. and each time the process gets worse (it was terrible last year). And don't try talking to the general manager Dowdy. I waited for 6 days after leaving him a message and got no reply, and finally talked to a sales manager to ask to be removed from any correspondence from this dealership. I have 4 free oil changes coming and I don't think I'll even get those just so I don't have to go back here for any reason. Whoever owns this dump really needs to clean house here, as this is the type of place that gives car dealers the bad name that most of them deserve, especially this one. I wish I could rate this place less than 1 star, and I really wish I could speak to the owners. This was the worst example of bait and switch or just outright lying that I have ever experienced. More

Best Dealership in the Chattanooga and Surrounding Areas We came to this dealership looking for a new car. James Hardy was our Salesman. He was awesome! We told him exactly what we wanted and he went above a We came to this dealership looking for a new car. James Hardy was our Salesman. He was awesome! We told him exactly what we wanted and he went above and beyond! We purchased a brand new Jeep Renegade Limited from him. I highly recommend James Hardy and Crown in Chattanooga! More

Service Great service!! Everyone was so very nice and helpful.. I have always had a wonderful experience from all the service department and all the employees Great service!! Everyone was so very nice and helpful.. I have always had a wonderful experience from all the service department and all the employees at Crown More

Awesome Greatest service ever will return for future service And will send my friends . I had a hard repair with a long repair time and it was done earlier Greatest service ever will return for future service And will send my friends . I had a hard repair with a long repair time and it was done earlier than was promised More