Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,603 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,603 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
December 09, 2014
Don't make this mistake I bought a 2014 Ram 1500 new about 5 months ago from Crown. I had thought about trading in this truck to get a 4x4, hoping maybe since it was the end I bought a 2014 Ram 1500 new about 5 months ago from Crown. I had thought about trading in this truck to get a 4x4, hoping maybe since it was the end of the year I could get a decent price, and I knew I would have some negative equity. After finding a 2013 holdover Ram SLT at Crown, I talked to Chris in sales to see if a trade was possible since the 2013 was marked $10,000 off sticker. Imagine my shock to find out I was only offered $16,000 trade in value for a truck I had bought new only a few months before. That's about 40 % depreciation in less than 6 months! I can only imagine how little this Dodge will be worth in another year. Once again, I knew I would have negative equity in my truck, but trading into a year older truck, one would think with $10,000 off sticker (at least supposedly) there would be some middle ground here. So, the bottom line for me is, this will be my last Dodge, including not buying the 200 I was going to get my wife next year. Don't make the same mistake folks, buy anything but a Dodge from Crown. More
by joeyhh
Employees Worked With
Corey Moore
December 03, 2014
got oil change,air in tires Judy was very helpful and professional. She made sure all my needs were met in a timely fashion. I always enjoy coming to the Crown service center. Judy was very helpful and professional. She made sure all my needs were met in a timely fashion. I always enjoy coming to the Crown service center. More
by bigdavecothran
Employees Worked With
Judy McDowell
November 26, 2014
Service Repair Had an easy time getting my truck serviced. Ben Philyaw was a great guy to work with, and a really personal guy. Definitely will be back here in the Had an easy time getting my truck serviced. Ben Philyaw was a great guy to work with, and a really personal guy. Definitely will be back here in the future! More
by tom52495
Employees Worked With
Ben Philyaw
November 21, 2014
Great people! Always friendly people, doing good work. Needed more work than I hoped to need but they were thorough and made every attempt to accommodate me. Always friendly people, doing good work. Needed more work than I hoped to need but they were thorough and made every attempt to accommodate me. More
by Miweel2002
Employees Worked With
Ben Philyaw, John Modean
November 21, 2014
Great Service I buy all my vehicles here. The sales and service staff are great. The quality of vehicles cant be beat. I will come back in the future. I buy all my vehicles here. The sales and service staff are great. The quality of vehicles cant be beat. I will come back in the future. More
by mandy8079
Employees Worked With
Ben Philyaw
November 21, 2014
Service for ram truck Needed diagnostic done because radio/ computer not working. Service was quick . Ben Philyaw was so helpful and extremely professional. Definitely an a Needed diagnostic done because radio/ computer not working. Service was quick . Ben Philyaw was so helpful and extremely professional. Definitely an asset to the dealership. More
by alburgess65714
Employees Worked With
Ben Philyaw
November 21, 2014
Great customer service Love everyone here. Every time I go I get greeted with a smile and feel very welcomed. All the employee's are eager to help and are always wearing a s Love everyone here. Every time I go I get greeted with a smile and feel very welcomed. All the employee's are eager to help and are always wearing a smile. My wait time is never to long and the always have yummy popcorn! Will Definately keep my cars serviced here!! More
by Kea Smith
Employees Worked With
Ben Philyaw
November 21, 2014
great service Service is always great!!!! James Perry, Judy LaChance and Ben Philyaw are great! Have had both major repairs and maintenance. Always fast and profess Service is always great!!!! James Perry, Judy LaChance and Ben Philyaw are great! Have had both major repairs and maintenance. Always fast and professional. Thanks Crown! More
by sharondenise1
Employees Worked With
Ben Philyaw, Judy McDowell
November 19, 2014
Quick Oil Change I brought in my Civic Si, awesome car by the way, and got an oil change. Ben my service advisor was professional and quick to help when I pulled in. H I brought in my Civic Si, awesome car by the way, and got an oil change. Ben my service advisor was professional and quick to help when I pulled in. He gave me an ETA for the service and actually got it done in a jiffy. Thanks for your help Ben!!! I'll be back in T-Minus 3,000 miles! More
by Charliecatxo
Employees Worked With
Ben Philyaw
November 18, 2014
service deptment I came in to get my Navigation on my 2012 jeep wrangler replaced. Judy Lachance was very helpful and my service was great. Highly recommend I came in to get my Navigation on my 2012 jeep wrangler replaced. Judy Lachance was very helpful and my service was great. Highly recommend More
by jmilam
Employees Worked With
Judy Lachance
