
Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
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2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
From the moment I walked in the door, I felt welcomed. Lanny Adams was one of three employees who greeted me, engaging me in conversation and immediately helpful. When I told him "I'm probably your night Lanny Adams was one of three employees who greeted me, engaging me in conversation and immediately helpful. When I told him "I'm probably your nightmare, I've been scouring the internet & have researched what I want," rather than roll his eyes and say "Oh, no!" he (and the other 2 w/him) said "You're the best kind of customer!" (and he sounded believable). He matched me with Rick Harrell, the PERFECT salesman for me. He listened to what I was interested in, he knew I offered my price based on research, and I truly believe he advocated on my behalf during negotiation. The sales process was as quick and painless as possible :). Don Gentry explained all the paperwork quickly and efficiently and Lee Lloid on my way out was very personable. I exchanged conversation with a few other salesmen who also represented Crown well, smiling, joking and happy for my new (used) car purchase. I was never made to feel "less than" for buying used rather than new. I can't say enough nice things about Rick; I would ask for him again and will recommend the dealership to others. The ONLY negative is the back seat was not detailed (and I had specifically mentioned this). There were spills on it that should have been cleaned up. When I picked up the car later that afternoon, I didn't have time to ask about this. More
Reginald was a wonderful, helpful salesman. We came to the lot later in the evening, but he never acted like he was rushing us. He took his time with us and tried to help us find what we were looking for. the lot later in the evening, but he never acted like he was rushing us. He took his time with us and tried to help us find what we were looking for. I would certainly buy from him again and recommend him to others. He introduced us to Lanny who was also extremely attentive. Both gentlemen were easy to contact via phone; Reginald called right back after I left him a message. I've bought a lot of cars in my lifetime, but the was truly the easiest, most enjoyable experience I've had. Kudos!! More
My Experience was very Great mike Ullenberg was very nice and helpful! Wasnt pushy and did everything possible to get me the car i wanted! and helpful! Wasnt pushy and did everything possible to get me the car i wanted! More
Rick was very friendly and went above and beyond to get us in our payment range. The atmosphere at Crown was very welcoming and everyone had a great attitude.. us in our payment range. The atmosphere at Crown was very welcoming and everyone had a great attitude.. More
Well, we actually had a fun time at your dealership. We never had any intentions of buying, just looking around. Terry Robey was an awesome salesman, no pressuring felt, just friendliness beyond what we h never had any intentions of buying, just looking around. Terry Robey was an awesome salesman, no pressuring felt, just friendliness beyond what we have ever experienced. The test drive was even fun. Terry showed us roads that had curves, hills, and all different terrain to show how the jeep would ride. Price was right, time must have been right, for we accepted the offer proposed to us. Yayyyyy! Thanks so much Mr. Terry, you are a "winner" in my book. Now, for Mr. Don Gentry. Well sir, we had fun hanging out in your office for a brief * span of time, listening to and questioning you on financing, etc. You were indeed a patient man, having to deal with me and all my questions and showing me the "figures." ha ha Service Department was very friendly and did a great job doing our Diamond Protection on our vehicle. Man, that thing sure is shining. Overall experience, AWESOME. Happy Customers, Shirley and Randy Sitzlar More
What a joy to be greeted in such a friendly way for just a routine car servicing. Eric Link was patient and answered all my questions and took the time to explain everything to me. It made my day. a routine car servicing. Eric Link was patient and answered all my questions and took the time to explain everything to me. It made my day. More
Lindsey and Brandon were amazing at their customer service skills. I had very specific needs, as far as payments were concerned, and I felt like the two of them were my advocates, making sure I was we service skills. I had very specific needs, as far as payments were concerned, and I felt like the two of them were my advocates, making sure I was well taken care of. Friendliness, knowledgeable, and efficient are all words I would use to describe, not only the employees, but the dealership itself. I will most likely be buying cars from Crown Chrysler in Chattanooga for the rest of my life, and I'm only 25! After the purchase was made, and the papers were ready to be signed, Donald Gentry did a good job of letting me in on the best products available. Given the specific needs I had, regarding payments, he took that into consideration, and worked out the math that was necessary for me to be well taken care of and still leave the dealership with the car, payment, and satisfaction I wanted. I have had my car for one day, and I have already recommended them to my friends who are in the market. More
Shannon and Donald were the nicest and most helpful people I've ever bought a car from. They made the experience awesome and I would positively buy another vehicle from them. Thanks to everyone at Crow people I've ever bought a car from. They made the experience awesome and I would positively buy another vehicle from them. Thanks to everyone at Crown for the service and help. More
Rick did a great job in getting the best deal possible. I am now driving my brand new jeep!!! Thanks for your hard work!!! We enjoy our new car. am now driving my brand new jeep!!! Thanks for your hard work!!! We enjoy our new car. More
I am currently driving a Chrysler 200 I love the comfort and quality of this vehicle. John Clemmons took excellent care ordering my parts in a timely manner. and quality of this vehicle. John Clemmons took excellent care ordering my parts in a timely manner. More