Crown Chrysler Dodge Jeep Ram of Chattanooga

Who doesn't want more for their trade?! Overall I feel the team worked hard to make a fair deal. I drove 420 miles to pick up a Jeep no one else had. I would do it again. feel the team worked hard to make a fair deal. I drove 420 miles to pick up a Jeep no one else had. I would do it again. More

I got the Jeep Wrangler Sahara Unlimited Edition. I am very happy with the purchase. Doug was very helpful and knowledgeable. Answered all question I had. Would recommend to a friend. Thank you very happy with the purchase. Doug was very helpful and knowledgeable. Answered all question I had. Would recommend to a friend. Thank you More

The check engine light is a very intimidating instrument in the dash display and is an even more disheartening force when the vehicle is just over a year old. The "what could it be's" start popping up in y in the dash display and is an even more disheartening force when the vehicle is just over a year old. The "what could it be's" start popping up in your mind and with the aide of technology you investigate the matter on your own. My 2012 Jeep Wrangler was one that was produced with a faulty head and I found I was not alone. Upon bringing the vehicle to the dealership service center, I was greeted with exemplary customer service by Jeff Milsaps. He described to me the issue that was taking place with the vehicle, which was what I had already researched on my own. He helped me schedule a time to bring it in for repair around mine and my family's already-planned summer vacation out of town. He assured me that the defect would not affect our travels and that the part would be available and ready for install upon our return. The Jeep was taken in on July 22nd and on the 24th it was ready for pick-up. I commend Mr. Milsaps and the whole service staff of Crown Chrysler Dodge Jeep of Chattanooga, Tennessee for their hard work that they perform every day. More

We've bought many vehicles from dealers in the area and Crown was by far the best in sales and customer service. Shannon was super friendly and helpful with any questions we had about the jeep and made and Crown was by far the best in sales and customer service. Shannon was super friendly and helpful with any questions we had about the jeep and made it a easier process on picking out our new vehicle. Don was very thorough in explaining exactly what came with every additional item (i.e extended warranties, additional vehicle coverage's and protection plans), was very friendly, and made the paperwork process very painless. Patricia was very friendly and explained the service process and routine maintenance very thoroughly and helped us plan it all out. All in all it was the best experience we've ever had at any dealership. More

Fantastic customer service and price from Crown Jeep and their salesman Dug Grammer. I highly recommend this dealership and would suggest that you ask for Doug when purchasing a car from them. their salesman Dug Grammer. I highly recommend this dealership and would suggest that you ask for Doug when purchasing a car from them. More

Tricia sets a standard for customer service. She is always very customer focused and friendly with a smile. Each time I have visited Crown, I have ask specifically for Tricia because I know that the w always very customer focused and friendly with a smile. Each time I have visited Crown, I have ask specifically for Tricia because I know that the work done on my vehicle; the charges are clearly explained and are accurate. More

Thanks to Eric we have had wonderful service at Crown's service department. It's been a pleasure dealing with him. He's friendly and always there too help. Thanks for always going out of your way. Crown's service department. It's been a pleasure dealing with him. He's friendly and always there too help. Thanks for always going out of your way. More

I recently brought in my 2012 Dodge Charger for scheduled oil change. While I was waiting for services to be done on my car I was browsing around and met Brandon Payne. He had asked if he could assist me wit oil change. While I was waiting for services to be done on my car I was browsing around and met Brandon Payne. He had asked if he could assist me with anything and I had told him I was considering trading in a ford fusion for a small SUV and more family oriented vehicle. He suggested we take a look at the inventory and upon looking we had found a 2012 Jeep Liberty that was exactly what I was looking for. Brandon went and got the keys and we took it for a test drive, he was very knowledgeable of the features of this vehicle and had proved to me that it would be a wise choice for purchase. After much time and patience we were able to work out a deal and do the trade, I am very happy about the new vehicle and will be picking it up today. He was very courteous and respectful to my needs. He went above and beyond the duty to fulfill the sales experience. Brandon had told me he was a new salesman and this was his first sale. I say it was a complete success. Best wishes to him. I hope that his supervisors are taking notice of his sales performance and commend him in a job well done. Sincerely David Perich More