Crown Chrysler Dodge Jeep Ram of Chattanooga

When I first commenced my purchase, I started with a new salesman. While he was friendly and tried to help as much as he could, he did not know the Fiat brand very well. Between the time I ordered my new ca salesman. While he was friendly and tried to help as much as he could, he did not know the Fiat brand very well. Between the time I ordered my new car and delivery, the newer salesman left the dealership and Shannon took over my transaction. He did a great job of following up and ensuring all the details that were negotiated during the initial ordering were taken care of smoothly. Ensuring things like my trade in was handled correctly, the after market leather seats were installed timely and professionally, and that all the paperwork was processed smoothly. Overall I would recommend Crown Fiat and especially Shannon as a sales rep. More

We came in because my wife had seen an internet price for the Dodge Journey and we needed a bigger car due to having a new baby on the way. When we first got there no one welcomed us till Reginald Harris cam the Dodge Journey and we needed a bigger car due to having a new baby on the way. When we first got there no one welcomed us till Reginald Harris came around the corner and welcomed us in and asked us what we were looking for and showed us the Journey. He honored the internet price and worked with us to get the payment were we needed to be and went over all the features of the car and got me and my family some popcorn (none us had eaten lunch). He had the car cleaned and filled the tank for us. More

I brought my Crossfire in for a new convertible top which was under an extended warranty. Service man Jeff Milsaps greeted us at the service bay with a friendly smile. I asked how long it would take be which was under an extended warranty. Service man Jeff Milsaps greeted us at the service bay with a friendly smile. I asked how long it would take before I could pick my car up and he said he would first enquire and get back to me with a time. He called that same afternoon and explained what needed to be done and how long it would take. My car was ready exactly when he said it would be and he called me to let me know I could come pick it up. No hassle, no unnecessary paperwork, a very friendly service experience. Jeff Milsaps answered my questions, promptly returned my calls, greeted us at drop off and pick up with a friendly smile and a hand shake but most of all, he did what he said he would do. More

Tricia was very helpful when we found ourselves bringing a vehicle in disrepair to her while traveling. We were hours from home with two small children. She took care of us, setting us up with a rental and a vehicle in disrepair to her while traveling. We were hours from home with two small children. She took care of us, setting us up with a rental and getting us on our way. She was kind, thoughtful, compassionate, friendly, and a true example of southern hospitality. More

Jeff Milsaps was extremely helpful when I brought in my 2010 Jeep. The A/C was blowing hot air on a very hot Chattanooga day, I thought my compressor was bad. After Jeff and his service team did a thorou 2010 Jeep. The A/C was blowing hot air on a very hot Chattanooga day, I thought my compressor was bad. After Jeff and his service team did a thorough review they couldn't pinpoint the problem because half way through their evaluation the A/C started blowing cold air again. So because the problem seem to "fix" itself Jeff and his team could not recommend replacing the compressor with confidence. To avoid costly and unnecessary repair of my vehicle Jeff recommended that I bring the car back if the A/C started acting up again. I told him "thanks" for being honest with me because the compressor would have sent me back about $900.00. Jeff said that he would rather I "be a customer for life, then for a day." Thanks Jeff!! More

Patricia is very helpful and knowledgable. Although my son did not purchase his vehicle from Crown, she was very polite and respectful to him, in spite of his youth. Our family will use Crown exclusively son did not purchase his vehicle from Crown, she was very polite and respectful to him, in spite of his youth. Our family will use Crown exclusively for our service as long as Patricia "Trish" Neal is employed there. More

LEE IS NOT A CUSTOMER FRIENDLY PERSON.HE CALLS PEOPLE LIARS.HE DOES NOT HOW TO WORK WITH CUSTOMERS.HE SHOULD NOT BE IN THE POSITION HE IS IN.DO NOT DO BUSINESS THERE.MANAGEMENT SHOULD LOOK TO CORRECT THI LIARS.HE DOES NOT HOW TO WORK WITH CUSTOMERS.HE SHOULD NOT BE IN THE POSITION HE IS IN.DO NOT DO BUSINESS THERE.MANAGEMENT SHOULD LOOK TO CORRECT THIS. More

I finally had enough of my 1998 Chevy Z-71 breaking down. Yet again, I found myself having it towed for repair. It was time to suck it up and get a dependable vehicle. I did my research and found several Jee Yet again, I found myself having it towed for repair. It was time to suck it up and get a dependable vehicle. I did my research and found several Jeep dealers in the Chattanooga area. I went to Crown first. Salesman, Mike Ullenberg helped us out and I got a very good deal but being skeptical, I tried one more Jeep dealer in Georgia (I won't name them) trying to get a better deal. They couldn't believe the deal I got and couldn't match it or even come close. My 2 year old daughter was being a 2 year old and running around and the salesman got on the subject of spanking. He was a really nice guy just making conversation but after my daughter finished singing Jesus loves me, he said "my dad used to beat my a$$ when I was a kid". We left and went back to Crown where the very professional salesman Mike Ullenberg greeted us even with egg on our faces. I've bought 12 cars in my lifetime and have never been treated so kind and like a valued customer. I wouldn't hesitate to buy another vehicle from the folks at Crown. More

I had major repairs completed under warranty that took a fair amount of time. Mr. Jeff Milsaps kept me informed of the progress that was being made at timely intervals during the process. He was always cour fair amount of time. Mr. Jeff Milsaps kept me informed of the progress that was being made at timely intervals during the process. He was always courteous and informative. Even when I had an issue after the repair was performed he stepped up and took care of the problem promptly and honestly. More

I am giving this review to let you know that Mr. Harrell did a great job. He was friendly, courteous, and very concerned with my satisfaction. I love my new car, and will do business with Crown and Mr. Har did a great job. He was friendly, courteous, and very concerned with my satisfaction. I love my new car, and will do business with Crown and Mr. Harrell again. My car was delivered to me clean and timely. More