Crown Chrysler Dodge Jeep Ram of Chattanooga

After looking for many weeks I happen to find the exact 3 series BMW i was looking for online. Not only did it have lower miles then what I was willing to live with but it also was priced well below others w series BMW i was looking for online. Not only did it have lower miles then what I was willing to live with but it also was priced well below others with more miles. I called immediately and was directed to Michael. I discussed what I was interested in and he went and checked while on the phone to make sure it was what I wanted. I gave him my info and he called me back within the hour to workout the deal, it was where I wanted to be and put a deposit on the car. I live in Nashville so it took a few days for me to find a free day to make the 2 1/2 hours to drive down there. Once I got there he had the car waiting inside for me to view. I spotted a few things that needed to be addressed and they agreed to fix them, after that I was happy with the car. We scheduled a date for me to bring the car back and have fixed to my liking. In between receiving the car and bring it back for repairs someone had bumped it the rear bumper making a small indention and scratch. I showed them what had happened and asked if they knew anybody to fix it. They said they would take care of it free of charge. I couldn't be happier with Michael's customer service or the people at Crown. More

While coming home to Birmingham from Knoxville, our 2002 Chrysler Town and Country broke down in Ooltewah. I called Crown Chrysler and spoke with Jeff Milsaps. He recommended a tow company and the van was t Chrysler Town and Country broke down in Ooltewah. I called Crown Chrysler and spoke with Jeff Milsaps. He recommended a tow company and the van was towed to Crown. Jeff worked with Fidelity Warranty to have the repairs authorized and completed. Jeff kept us informed through the process of the repairs. My wife is handicapped and our van is a lowered floor van with a ramp that can accomodate a wheelchair. We desired to have our van repaired as soon as possible since my wife was unable to travel without the van. Jeff realized that we were in a bind and worked with Fidelity Warranty and his mechanics to have the van repaired as soon as possible. The van was ready the same day that the new transmission arrived at the dealership. Thank you Jeff and the mechanics for completing the repairs in a short amount of time. More

Straight shooters. Honest and friendly. Most Straight shooters. Honest and friendly. Most pleasurable car buying experience yet. Would definitely go back for future cars. Thanks again to scot Straight shooters. Honest and friendly. Most pleasurable car buying experience yet. Would definitely go back for future cars. Thanks again to scott n darren n tarynne! More

I work customer service at a local home depot,where we are trained to know great customer service makes a world of different.PATRICIA NEAL NAILED IT.From the 1st time i spoke with her over the phone, to b are trained to know great customer service makes a world of different.PATRICIA NEAL NAILED IT.From the 1st time i spoke with her over the phone, to backing it up in person.Its good to know that thier are people in the business thats actually really cares.Thank You More

If you are shopping for a new car I highly recommend Crown Chrysler in Chattanooga. T.C. Staton and his team will take good care of you and the car you buy. Thanks T.C for the help you give me and the u Crown Chrysler in Chattanooga. T.C. Staton and his team will take good care of you and the car you buy. Thanks T.C for the help you give me and the understanding of what I expected of a new car. More

Shannon is a great asset to Crown. He is knowledgable, easy to work with, has a great sense of humor (often missing in this business) and made our Nissan purchase very enjoyable. While no one likes spend easy to work with, has a great sense of humor (often missing in this business) and made our Nissan purchase very enjoyable. While no one likes spending 5 hours in a car dealership trying to buy a car, Shannon made us very comfortable and was soon our new best friend at Crown. This guy deserves a big, fat raise for putting up with us!!! More

I was looking for a used car and Reginald was very helpful in finding a used car within my budget. He did not try to pressure me into getting something I could not afford. He was very helpful and frie helpful in finding a used car within my budget. He did not try to pressure me into getting something I could not afford. He was very helpful and friendly. I felt like I could trust him. More

Great experience so it was worth letting you all know that you are appreciated. The only negative that we have is the lengthn of time it took to complete the sale! Everyone was professional and worked t that you are appreciated. The only negative that we have is the lengthn of time it took to complete the sale! Everyone was professional and worked to make it all happen and keep us comfortable...efforts well appreciated! More

I had a wonderful experience at my visit today. Everyone was very helpful, friendly, and hardworking. They answered all our questions. I would highly recommend this dealership to everyone. Really happy wit was very helpful, friendly, and hardworking. They answered all our questions. I would highly recommend this dealership to everyone. Really happy with our purchase! More

My 2005 Chrysler Crossfire SRT6 went into total shutdown (power and gasoline) due to a malfunctioning Auto-Theft system. Given that the Crossfire model has been out of production for several years and it is (power and gasoline) due to a malfunctioning Auto-Theft system. Given that the Crossfire model has been out of production for several years and it is a hybrid manufactured vehicle with mostly Mercedes-Benz parts (engine & transmission) it took a real Sherlock Holmes to track down the culprit. Fortunately, Jeff Milsaps told me that Crown Chrysler had a local Crossfire authority at the dealership and Crown maintained a good working relationship with the Mercedes-Benz dealership in town. They were able to find the problem, overnighted the parts from out of State and got to work on her. Jeff stayed in constant contact with me, even when the news was less than good. Without taking any shortcuts Jeff ended up saving me several hundred dollars and somehow, a free programmed key. This could have been worse. A lot worse. Electrical problems on sophisticated vehicles could easily run thousands of dollars and there were plenty of opportunities for "less reputable" dealers to pad the bill and I never would have known it. But now I have my SRT6 back on the road running better than ever. Thanks Jeff!! More