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Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,566 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,566 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
December 14, 2021
Overall, my service visit was good. Although Cody Gagnon offered to have my DEF tank topped off during the service, it was not done. For whatever reason, DEF is not in stock at most typical retail outlets, offered to have my DEF tank topped off during the service, it was not done. For whatever reason, DEF is not in stock at most typical retail outlets, and I was getting low. The total process took substantially longer than Cody estimated - which was due to the technician trying to figure out how to change the HOME address in my GPS system. Turns out it needed to be changed in my Android Auto link on my phone not in the onboard system. Would have appreciated having Cody or the technician updating me as the estimated time passed. I understand Cody is somewhat new and is still navigating the Crown system, so hopefully things will get better with time. Finally, adjusting the seat and steering wheel position really should not be necessary. It is a frustrating inconvenience to adjust it back when the vehicle is returned. I don't understand the reason for adjusting the positions to move my vehicle a hundred feet or so. More
by Phil
Employees Worked With
Cody Gagnon
December 12, 2021
Charley is fantastic! Her dedication to making sure my Charley is fantastic! Her dedication to making sure my service was great made her stand out. I felt she empathize my my issue and got it resolved. I Charley is fantastic! Her dedication to making sure my service was great made her stand out. I felt she empathize my my issue and got it resolved. I purchased my car there and the overall service is fantastic. I love my car even more now. This is the second car I've purchased from. crown, I wouldn't go anywhere else. More
by snelson922004
Employees Worked With
Charly Gentry
December 10, 2021
Brittany was an absolute joy to interact with. Her Brittany was an absolute joy to interact with. Her bubbly & welcoming demeanor made for a pleasant experience at Crown Chattanooga! Brittany was an absolute joy to interact with. Her bubbly & welcoming demeanor made for a pleasant experience at Crown Chattanooga! More
by DarWrangler
Employees Worked With
Brittany Shultz
December 08, 2021
Joshua Blackburn was absolutely phenomenal when it came to knowledge about the vehicle and every question we had was met with an answer. I can not thank you enough for helping me in purchasing my dream car to knowledge about the vehicle and every question we had was met with an answer. I can not thank you enough for helping me in purchasing my dream car! More
by Bayhilt
Employees Worked With
Lee Johnson, Kenny Reagan, Josh Blackburn
December 07, 2021
In these times it is tough to buy a new vehicle. I ordered my RAM 3500 back in July and took delivery of it in December. Jacob Buckner was with me all the way keeping me informed as to the progress. W ordered my RAM 3500 back in July and took delivery of it in December. Jacob Buckner was with me all the way keeping me informed as to the progress. When the truck got here Jacob did a fantastic job of ironing out the wrinkles that come with any large purchase. If I had it to do all over again I wouldn’t change a thing. More
by jod
Employees Worked With
Jacob Buckner
