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Crown Honda

Pinellas Park, FL

4.9
5,596 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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7671 US Highway 19

Pinellas Park, FL

33781

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Showing 5,596 reviews

July 10, 2021

Had a recall repair to be done. I used the valet service to pick up and return my vehicle. Repair was done in a few hours. Brooks Falzone called to tell me about the repair and that my car was on the way b More

by paulrj05
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

I had the pleasure of leasing my third Honda from Enver Bekric. Enver is a true professional. He is always helpful and able to answer whatever questions you have about Honda. Crown Honda is fortunate More

by belliott
Recommend Dealer
Yes
Employees Worked With
Enver Bekric
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

Michele Dessert is a true professional! Once again I was extremely satisfied with my service experience. It is such a pleasure in this day and time to see someone who takes pride and has dedication to their More

by Tamster1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Dessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Larsen
Jul 12, 2021 -

Crown Honda responded

Tammy, Thank you so much for your excellent review! We are delighted that the quality of our services continues to met your satisfaction. It is our pleasure to assist you in any way possible, and Michele and Mike will certainly provide you with nothing less than the 5-star service that you deserve in the future. They will be honored to know that you deeply valued their assistance with your automotive needs. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you again in the future.

July 10, 2021

excellent service from Michele Dessert, car was serviced while I waited. She went over every detail and about how long it would probably take for the work to be completed. Highly recommend Michele and Crown More

by Peggy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Dessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Worden
July 09, 2021

This was my first time purchasing a new car. To say that I was a bit nervous would be an understatement. However, from the moment I met Joey to the time I drove off the lot in my beautiful 22 Honda Civic th More

by Spencer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Sutnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Feliciano
July 09, 2021

Jay Biggerstaff is the best! Thank you for assisting in helping me find my wife's 2022 Honda Odessey. Your dealership ALWAYS makes it easy. More

by mattnassif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sejad Gurdic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Crown Honda responded

Matt, Thank you so much for your excellent review! It is an honor to have your confidence and loyalty, and we are delighted that Jay and the team continuously provide you with the smooth and remarkable experience that you so much deserve. He will be honored to know how deeply you valued his assistance. We wish you and your wife the warmest congratulations on her new 2022 Honda Odyssey- on behalf of the entire team!

July 09, 2021

Tia was excellent!! Extremely professional and sincere. She even had our granddaughter's car seat removed from our previous vehicle. SWEET! Nick in the finance department made us feel welcome More

by marilyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia Harr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Feliciano
July 09, 2021

I traveled a long distance to buy a specific model and make of car that my son wanted and I have to say that ,buying cars for 30 years I was shocked with the lack of transparency, organization and communi More

by Italianbea1019
Recommend Dealer
No
Employees Worked With
Richard Raia
Jul 13, 2021 -

Crown Honda responded

Italianbea1019, Your son has been in the dealership having the touch up done and I spoke to him in person. He told me he is satisfied with the vehicle and everything that we have done and is clear that oil change vouchers were not included. I understand that you were upset about the tag fee and the agency fee thinking that we were taking advantage. These fees are clearly disclosed on our website. The vehicle has been detailed and all other issues resolved. Your son has a follow-up appointment to have two dings removed and has my information if he needs anything else. Sincerely, John Ancona, General Sales Manager

Jul 13, 2021 -

Italianbea1019 responded

The oil changes were supposed to be part of the vehicle sale and attched to the vehicles Vin when is needed a oil change. The vehicle was absolutely never detailed what's ever and we are still waiting to receive a refund from the sale so my son can actually get it done somewhere competent as it was neber done om your permises as promised. The finance person never explained and disclosed anything till the math was not making sense and i questioned it and he was adding additional coast where should have not but absolutely transparent. I had to say something about that also and came back in to redo documents with a different person .Yes he will be in for the dents .Thank you.

July 09, 2021

Thanks to Michael Peters for making the experience pleasant and quick and to John Peeples for making the signing less painful. Love my car too. Roberta More

by Rome2italy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peeples, Michael Peters
Jul 12, 2021 -

Crown Honda responded

Thank you so much for your positive review! Offering smooth and remarkable experiences is always our goal, and we are glad that Michael and John met your satisfaction. We appreciate the opportunity to work with you, and we hope that you continue to choose us for all of your future automotive needs. We wish you the warmest congratulations on your new vehicle- on behalf of Michael, John, and the entire team! Safe travels!

July 09, 2021

I had the best experience at Crown Honda. Richard Raia and Nick Feliciano was especially helpful in ensuring I left happy and satisfied with the perfect car! More

by Kera Rollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Raia, Nick Feliciano
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