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Crown Honda

Pinellas Park, FL

4.8
5,677 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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7671 US Highway 19

Pinellas Park, FL

33781

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Showing 5,677 reviews

September 14, 2020

Randy Stiles is an awesome Service Advisor. I drive over an hour to have my service performed at Crown Honda by Mike Larson, who is an excellent mechanic. Even before this current pandemic situation, I have More

by PatBlueMaskedWoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Larson
September 12, 2020

Yana made the process very easy and fast. She made me feel at ease and worked very hard to find me the car I wanted and more. She did a great job! I highly recommend her. More

by lillypr_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yana Simon
September 12, 2020

Great car buying experience with Enver! He was a pleasure to work with and helped us to get the best deal possible! He even went out of his own way to go and pickup the car we wanted! Loved working with him More

by jilldiorio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enver Bekric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Crown Honda responded

Jill, Congratulations on your new vehicle! We are so appreciative of your business, and we are thrilled that Enver could provide you with the perfect vehicle, deal, and overall experience! We are so excited for you to enjoy your new ride, and we will be awaiting the opportunity to serve you again!

September 11, 2020

Yana Simon listened. She was exceptionally professional, easygoing, great attitude & she is very fast! Would not go anywhere else! Got a great deal on our vehicle! More

by Robert B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yana Simon
September 11, 2020

The best car buying experience I have ever had!! Sejad Gurdic went over and above by personally picking up my new car from another dealer, explaining all the features of my car including Bluetooth, and p More

by loribear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sejad Gurdic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Torino
September 10, 2020

As a first time car buyer, Enver made me feel extremely comfortable. Very knowledgeable about the car I was purchasing. Felt like i was talking with an old friend. Will do business with him on my next car More

by Joshua.lita1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enver Bekric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Crown Honda responded

Joshua, Congratulations on your first car! We are honored to have been able to assist you with this special purchase, and we are thrilled that Enver could make it a 5-star experience. We are so excited for you to enjoy your new ride, and we look forward to serving you and your automotive needs again in the future.

September 10, 2020

Zachary Ruppert was very helpful and he went through my paperwork thoroughly. He explained how my brakes are in need of repair and offered to get my brakes light from the Kia dealer but I didn't have time More

by ESmith1950
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Ruppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Crown Honda responded

Thank you for sharing this 5-star review! We are happy to hear that Zachary took great care of you and ensured that your needs were thoroughly resolved. Providing quality and efficient service is so important to us, and we will certainly offer you nothing less in the future.

September 10, 2020

Hugo Gonzalez did a great job getting me into a used car. Process was simple and quick. There is a 25 word minimum, so here. More

by sirarnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Crown Honda responded

Congratulations on your new vehicle! We are happy to hear that Hugo took great care of you and made your buying experience so smooth and efficient! We wish you the safe travels in your new ride, and we hope to see you again when the time comes for your first service!

September 10, 2020

Brooks Falzone is an outstanding member of your Service Department and his picture should be added to those considered the best. Late in the day on Saturday of Labor Day weekend the battery failed on my ol More

by cwgarnett2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2020

It was my first time there and the last one. After spent three hours waiting for a simple service for my car I got my seat driver with several grease spot. More

by Rasmy Maikel Amado
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brooks Falzone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Crown Honda responded

Dear Rasmy, Thank you for taking the time to write your review and provide us with valuable feedback about your experience in our dealership. We always strive for our customers to have a great experience in our service department and we apologize that that wasn’t the case for you. We would welcome an opportunity to discuss your concerns with you and, to that end, your advisor Brooks has been trying to reach you on the telephone, but has been unable to connect with you. Would you kindly contact him or me at the dealership on 727-521-4000 ext, 4055 or email me at mdessert@crowncars.com at your earliest convenience please? Sincerely, Michele Dessert, Service Drive Coordinator

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