Crown Honda

Nice experience Metin was such a nice person to deal with. He did absolutely everything he could to make us feel like important people even though we we're purchasing Metin was such a nice person to deal with. He did absolutely everything he could to make us feel like important people even though we we're purchasing a used vehicle. More

Very Good Experience The salesperson, Enver Bekric, worked patiently and hard to provide all he information we needed to make a decision on the vehicle that we purchased. The salesperson, Enver Bekric, worked patiently and hard to provide all he information we needed to make a decision on the vehicle that we purchased. He and the staff were very knowledgeable and provided a pleasant environment to shop. Again, Enver was patient and answered all of our questions and dealt efficiently with all of our concerns. More

Unprecedented level of service received, incredible! To our surprise, we found our 2013 Honda Pilot needed some serious help by means of transmission work. We were plagued by countless bad experiences d To our surprise, we found our 2013 Honda Pilot needed some serious help by means of transmission work. We were plagued by countless bad experiences dealing with other car dealerships and service centers in the past but we hoped for coverage under Crown's limited PowerTrain warranty and cautiously drove our car in. We rolled in with little hope, out of factory warranty, no money for major repairs and completely scared of the worst case scenario despite relatively low miles for transmission problems. From the moment we arrived, the service department was professional and jumped into action to get our car looked at. Gerlanda was very calming in a stressful situation. He kept us informed while we waited, gave us hope while scared and took great care of us even when he delivered the news of complete transmission failure. Life was hitting us hard from every angle. This dealership and service center owed us nothing but gave us everything. Gerlanda shared our situation with the service manager Joe DeLuigi and he began advocating for us. I have never been to a service center of any kind that didn't want all of my money and want it now ... Very much like rabies infected creatures, foaming out of the mouth but not here at Crown Honda. Joe DeLuigi, who we are now graciously and forever indebted to, somehow managed to get Honda to foot the bill, the ENTIRE bill ... The $5,300 bill. Completely speechless and in disbelief, I was moved to tears by the most incredible act of kindness I had ever received and from the very last place I'd ever expect to receive it. None of this would have been possible without the help and guidance of Gerlanda either. Thank you wholeheartedly to Gerlanda Holloman and Joseph DeLuigi for doing more than you'll ever know for our family and restoring our faith in car dealerships. The world needs more wonderful people like you :) More

Bought my car here and great service here. I bought my second car here, a 2016 Honda Accord which I absolutely love (purchased from Michael Wolf)G. I am writing today to say that their service I bought my second car here, a 2016 Honda Accord which I absolutely love (purchased from Michael Wolf)G. I am writing today to say that their service department has changed my mind about bringing my car to the dealers for service. I was very pleased with G in the service department. The entire experience was very professional and they kept me informed about everything throughout the process, from initial diagnosis to making repairs to calling me once repairs were complete. I wasted too many years at Tires Plus thinking that "that was just the way mechanics worked." Will come back again for sure. Many thanks. More

First time car buying can be a pretty nerve wracking experience. My salesman, Enver, made me feel comfortable from the beginning which eased my nerves. After deciding on a can be a pretty nerve wracking experience. My salesman, Enver, made me feel comfortable from the beginning which eased my nerves. After deciding on a car (which was a great deal for the price) he explained to me in detail everything about the car; specs, features, the Carfax report, how car buying process works, ect. Even when I purchased and picked up my car, he came out and showed me how to program certain settings. His dedication to the sale did not go unnoticed as well as his patience. The finance manager, Gary, worked with my financing needs, giving me the best rates possible. He also explained to me in great detail of how the financing process works and was incredibly patient (even when I called back to ask about the details extended warranty that I forgot we had talked about previously). I would definitely recommend Crown Honda and Enver to anyone who wants a great car buying experience! You will not be disappointed. :) More

Very happy with the service! I came in to buy a car as a young female and buying my first car. Metin Cihaner and Jay Biggerstaff both helped me to fund a car that I liked and in m I came in to buy a car as a young female and buying my first car. Metin Cihaner and Jay Biggerstaff both helped me to fund a car that I liked and in my price range. I am now a 2016 Honda Civic owner! Metin and Jay were very helpful and honest with any questions I had. Definitely recommend going and talking to these guys! Everyone is very friendly and great customer service. More