Crown Hyundai

Excellent and Professional Service The Crown Group define professional, courteous, excellent sales assistance and service. They go above and beyond to make your experience with them ou The Crown Group define professional, courteous, excellent sales assistance and service. They go above and beyond to make your experience with them outstanding. The newer service of "Valet" pickup and return of your vehicle for service is fabulous and so great for working people. Great idea.. saves me a lot of time.. More

Thank you Chris Sanborn Just wanted to thank Service Director Chris Sanborn for being so terrific to me when my Santa Fe was making noises. Chris spent a lot of time trying t Just wanted to thank Service Director Chris Sanborn for being so terrific to me when my Santa Fe was making noises. Chris spent a lot of time trying to figure out where the noise was coming from. He has great communication skills and went above and beyond what I expected in taking my car in for service. I had taken my car into a different Hyundai store where the car was purchased and never met more rude service people in my life. So I decided to come to Crown and the experience was 5 star. Chris Sanborn has now gained a service customer and again -just a wonderful person and employee. Super nice person and wonderful people skills. Whatever he did, the noise has been gone ever since and now I will always bring my car in for service at Crown. Thank you Chris for going above and beyond. I really appreciate you!! Toni D More

Salesman was awesome Although our salesman was a "newer" employee we felt he did an excellent job. Every one of our questions was answered (without having to go and ask so Although our salesman was a "newer" employee we felt he did an excellent job. Every one of our questions was answered (without having to go and ask someone) and he was extremely helpful in every aspect of our dealings. He was also very patient. As we looked at several vehicles before choosing the right one for us. He never guided us one way or the other as we finally decided on the color !!! More

Unhappy experience, am looking to get this resolved I wanted to repost this review before it went to corporate. One of my numerous unreturned emails to the GM. Wanted to write you regarding my purcha I wanted to repost this review before it went to corporate. One of my numerous unreturned emails to the GM. Wanted to write you regarding my purchase of a 2018 Elantra last August. Mario was my salesperson, and was dishonest with me. Telling me he would sell me the car for 19K out the door (17k+ and fees). I was unaware I paid full price until after I got home. My mother was dealing with Mario, and told me he was lying, I told him something along the lines of just deal with me. I have Traumatic Brain Injury from a motorcycle wreck that almost killed me, crashed onto my head with no helmet, emergency surgeons gave me a 75% chance to die during my 2 week coma. Last year had recent infected knee replacement problems-5 surgeries in less than the last 2 years, with leg amputation discussed. And before I quit drinking for good I was angry. I sure I was an angry, bitter, sarcastic xxxxxxx. I did not see the finance guy the day I came to get the car. Only saw him once, over a week before closing. On the day of closing I waited around for a good while, and was told by Mario something had come up regarding him being able to be there. Mario placed X's where I needed to sign, and rushed me thru it More

Tomm is the best Tomm has been my go to guy for service since I got my car in 2012. Positive attitude, friendly and professional. He is the best. Tomm has been my go to guy for service since I got my car in 2012. Positive attitude, friendly and professional. He is the best. More

Great experience Worked with Patrick Smith, and it was an excellent experience. Very patient and knowledgeable, no pressure, and took time to explain all details thoro Worked with Patrick Smith, and it was an excellent experience. Very patient and knowledgeable, no pressure, and took time to explain all details thoroughly, as well as drive multiple vehicles to make sure I had the best fit for my needs. Exactly how the buying process should be. Kyle in Finance was also great to work with, explained all the line items in the paperwork in detail, and bounced several options between rebates and rates to find the best overall deal. Very patient. More

I bought my car with the help of Tom Quillin on 03/21/2020. He was amazing! He let me and my friend look around other Hyundai cars before deciding which particular car I really wanted. I didn't fee 03/21/2020. He was amazing! He let me and my friend look around other Hyundai cars before deciding which particular car I really wanted. I didn't feel the pressure to buy that day but I ended up buying my very first car. Thank you Crown Hyundai and thank you Tom! I also want to say thank you to Kyle in finance department. More