Back

Crown Hyundai

St. Petersburg, FL

4.7
5,105 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
Contact Dealership

5301 34th St N

St. Petersburg, FL

33714

Directions

By Type

Showing 5,105 reviews

December 11, 2010

I sam well aware that my credit is not so great. But I was looking for a reliable car and saw online and in a magazine that this place will help anyone GUARENTEED! It was not supposed to matter if your cr More

by b-babe85
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vinny/ Roger Fuller
Jan 05, 2011 -

Crown Hyundai responded

Crown Hyundai wrote on 12/13/2010 9:40:47 AM: Dear b-babe85, Thank you for taking the time to share your experience with us. We appreciate hearing from our customers, as their comments only help us to improve. The issue that you have referred to has been brought to management’s attention. We apologize for any inconvenience that the circumstances may have caused you. You will be contacted once your issue has been further reviewed. Once again, we thank you and value your input. Sincerely, Crown Hyundai (Reviewer has read this message) Crown Hyundai wrote on 12/22/2010 3:53:14 PM: Dear b-babe85, We apologize for any misunderstandings during your recent visit with us. It is never our intention to provide our customers with a negative experience. Please know that we do not use the words “Guaranteed Financing” in any of our advertising verbiage. We accept all credit applications, however we do not guarantee approval. The purpose of our online credit application is to make it easy for customers to determine whether they qualify for an auto loan. In your case, we suggested a co-signer, however the co signer you provided was unsatisfactory to the lender. Again, we apologize for any inconvenience that these circumstances may have caused you. Sincerely, Ron Messinetti General Manager Crown Hyundai (Reviewer has read this message) b-babe85 wrote on 1/2/2011 12:51:11 PM: I think you might want to consider checking your advertisements. I have seen several Tampa Bay Times that do use those words Guaranteed. My opinion still stands. You can't please everyone and I was not please. For the record, it was not the "no" it was what I saw in the advertisment and how I was treated. I am over it now. I found an amazing dealership that worked with me in my financial situation. Regards b-babe85 (Reviewer has read this message) Crown Hyundai wrote on 1/5/2011 4:00:45 PM: Dear b-babe85, We appreciate your feedback and have once more reviewed all of our advertisements. Again, ‘guarantee’ is found nowhere in our ads, including those in the Tampa Bay Times. We are happy that you found a dealership that could work with your specific needs and congratulate you on the purchase of your new vehicle. Enjoy! Sincerely, Ron Messinetti General Manager Crown Hyundai

December 06, 2010

I was very happy to get in touch with Sheri. She was very helpful, friendly, knowledgeable of the cars and I was so happy to have dealt with her and met her. SHE IS AWESOME!!!!! Thank you so much Sheri fo More

by ricardo2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheri Travis
Dec 06, 2010 -

Crown Hyundai responded

Dear ricardo2011, Thank you for your very kind review. We are delighted to hear that we were able to help you with all of your vehicle needs and provide you with exceptional service! We look forward to seeing you again when your vehicle is ready for its next service! Sincerely, Your Friends at Crown Hyundai

November 23, 2010

This was an amazing experience. Roger and Stephen made every moment absolutely wonderful. I never once was made to feel like an annoyance. I had been to a couple of dealerships and had good experiences, b More

by ademers30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Fuller, Stephen Snow
Nov 30, 2010 -

Crown Hyundai responded

Dear ademers30, Thank you for your time and feedback. We are delighted to hear that your experience with Crown was so exceptional! And congratulations on your new car! We look forward to seeing you again for your first service! You won't be disappointed! Sincerely, Your Friends at Crown Hyundai

November 10, 2010

Everything was handled in a very friendly, professional manner. The guaranteed price I received through the AAA car buying program was outstanding. The sales person made sure that we understood how everth More

by guttlx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Fuller
Nov 10, 2010 -

Crown Hyundai responded

Dear guttlx, Thank you for your very kind review. We are delighted to hear that we offered you exceptional customer service in addition to an outstanding purchase price! We look forward to seeing you again when your new vehicle is ready for its first service. ~Congratulations! Sincerely, Your Friends at Crown Hyundai

October 17, 2010

Great people, great experience from first contact to delivery of car. Would recomment highly to anyone. Gave a good price on internet, gave additional discount at time of buying. Very fair on trade in More

by ronfreyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger, Steve, internet sales, f & i people
Oct 18, 2010 -

Crown Hyundai responded

Dear ronfreyer, Thank you for your time and feedback. We are glad to hear that your purchase experience with us was so positive! Please let us know when your new vehicle is ready for its first service. You won't be disappointed! Congratulations~ Sincerely, Your Friends at Crown Hyundai

September 20, 2010

Carl, the manager was very accommodating in meeting my needs. He was very patient. I received a detail for the car. It had a musty smell inside. I also was able to receive a second key since the previou More

by Arlyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl (manager), John & Bill
Sep 21, 2010 -

Crown Hyundai responded

Dear Arlyne, Thank you for your very kind review. We are very happy to hear that your vehicle purchase experience with us was so positive! Hope your new car smells like 'new'!! Please let us know when your new car is ready for its first service. You won't be disappointed!! Congratulations~ Sincerely, Your Friends at Crown Hyundai

August 31, 2010

Always a pleasant experience. They had me in and out in one hour, which was very much appreciated since I was on my lunch hour. Thank you!! I do have to say that this survey is quite annoying, however. More

by dianneodea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Stouffer, Clifford Stoufer
Aug 31, 2010 -

Crown Hyundai responded

Dear dianneodea, Thank you very much for your time and feedback. We are very happy to hear that we were able to make your vehicle service experience quick and convenient! Let us know when your vehicle is ready for its next service. We would be happy to help! Sincerely, Your Friends at Crown Hyundai

August 23, 2010

Roger was on it. I felt the honesty, and integrity. I will always recomend him. Thanks for asking. He quoted me the lesser interest rate, unlike Fittzgeralds sales person. And that IS the reason I bought More

by suzkov113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Fuller
Aug 23, 2010 -

Crown Hyundai responded

Dear Ms. Kovach, Thank you for your time and feedback. We are so happy to hear that we were able to provide you with the price and level of customer service that you were looking for! Please contact us when your new vehicle is ready for its first service. We would be happy to help! Congratulations! Sincerely, Your Friends at Crown Hyundai

August 22, 2010

Mike is over the top!!!! I appreciate getting a sales associate that is customer driven, however, Carl Mitchell needs to be reprimanded for his rude behavior and the way he speaks to his coworkers. He ma More

by crepelady23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Tucker
August 17, 2010

Service was incredible! We were so impressed by Steve Bednar and our entire Hyundai experience. Steve was so courteous and so knowledgeable. He used NO pushy sales tactics as we'd experienced in the past More

by Moonwitchy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Bednar
Aug 20, 2010 -

Crown Hyundai responded

Dear Moonwitchy, Thank you for your very kind review. We are delighted to hear that your vehicle purchase experience with us was so pleasurable! And Congratulations!! Please contact us when it's time for your vehicles first service. We would be happy to help! Enjoy your new Sonata! Sincerely, Your Friends at Crown Hyundai

...
507
...