Crown Nissan

Excellent Customer Service (Sales) Having purchased a GMC from Crown in the past, I decide to look at a Nissan Frontier as I want to purchase a small/mid-size pickup truck. From the ver Having purchased a GMC from Crown in the past, I decide to look at a Nissan Frontier as I want to purchase a small/mid-size pickup truck. From the very onset my sales person, Jordan Hughes was attentive to my needs. He was always service oriented, personable and knowledgeable, setting up an extended test drive and searching for a Frontier for me. Although I didn't purchase at this time (due to minimal availability of a 2016 model), I will be looking at the 2017 Frontier, and I will return to Crown in an attempt to complete my purchase, using Jordan as my sales person. More

I'm back for another Frontier truck! I enjoyed my truck so much, I came back for another. David, our salesman, was very personable and very knowledgeable!! He's the Best!!! Just a great I enjoyed my truck so much, I came back for another. David, our salesman, was very personable and very knowledgeable!! He's the Best!!! Just a great experience for us. More

Very dissatisfied with customer service! I have to say our first few impression of this dealership startd out really good. We happened to be passing by on a Sunday not realizing they were ope I have to say our first few impression of this dealership startd out really good. We happened to be passing by on a Sunday not realizing they were opened. We stopped just to look at the new murano. We were greeted by surprising by a very nice young girl. Very kind very professional. Offered us a look at the new murano inside where it was much more comfortable. We talked a few minutes about our trade and some numbers. I have to say they all worked very fast which was very impressive since buying a car is usually my worst nightmare! It's usually a long drawn out all day affair ! It was overall good experience until we were promised a call back the next day to let us know what the final numbers would be. Since we had a pretty good idea that it might a bit to soon to get out of our lease we still expected some type of follow up the next day! I have been in sales over 35 years and to this day I would always follow up with my customers or clients whether the outcome is good or bad! They way I look at it is if I can't help this client it customer today I might be able to help them in the future! I'm a very successful sales women to this day because I follow up with my clients and leave a good memorial impression with them ! That's what makes them remember me! Once again if I can't help them today I might be able to later! They will also refer friends or family to me! I have our sales girl the benefit of contacting me the next day once I didn't hear back I decided to call her and follow up. Although I didn't feel like I should since I was the buyer! What made me decide to write this review is that even after leaving her a voicemail I still have not recieved a call back from her ! Once again even if you couldn't sell me a car today you might be able to in a few months !! Right ? Thanks but I'll be going out of my way to go to another Nissan dealer! More

Stranded....not at the drive in..but at the movies! (Grease) My almost one year old Nissan Rogue would not start as I was leaving a movie theater. Everything worked in the car, but would not start and I had an My almost one year old Nissan Rogue would not start as I was leaving a movie theater. Everything worked in the car, but would not start and I had an error saying "headlight warning error" And indeed the only thing not working was the headlights. Car would not take a jump, so not the battery. Crown Nissan came to my rescue, AT NO CHARGE, towed me in, and the tech, Dan, waiting for me even though it was past time for him to go home. He wanted to be sure I got there, got in a good loaner car, and took care of me personally. I did wait a bit for the tow, but that is out of Nissan's control, so please people out there, don't give your dealership a hard time over that! Feel blessed they are helping you out. Anyway, they had not seen this problem before but it was "integrated power distribution module" ..who knew! And I guess it is quite rare, but they are taking care of me, my car, the loaner, no charge. Great customer service and they make you feel like you are their only client. So happy to find them since I just moved to St. Pete a year ago and needed someone HONEST, and fair. Thanks Crown for being my Knights in shining armor. Dan is not listed under service techs as he is new, please recognize him. And Greg as well. :) More

Always Outstanding Service I have purchased two cars from Crown Nissan and the service is ALWAYS OUTSTANDING!. . Robert Reynolds was my Service Advisor. I've work with Robert I have purchased two cars from Crown Nissan and the service is ALWAYS OUTSTANDING!. . Robert Reynolds was my Service Advisor. I've work with Robert before and he always does an outstanding job. He discusses with me what needs to be done, tells me approximately how long it will take and keeps me appraised of the status. My can is always done quickly, efficiently and everything is done correctly!! . More

Service center We took our vehicle in for service. Our service advisor was Robert Reynolds. It was fast, clean, and Robert was such a polite and pleasant person to We took our vehicle in for service. Our service advisor was Robert Reynolds. It was fast, clean, and Robert was such a polite and pleasant person to deal with. Everyone was helpful. My wife and I will continue to use Crown Nissan for our service needs. More

Shawn,Robert and Christine make this dealer!! With out these three people this dealer would be at a great loss, use this dealer because they are great, friendly and quality stands for these people With out these three people this dealer would be at a great loss, use this dealer because they are great, friendly and quality stands for these people! More

True Car Internet Salesman is True to his word! Jason Jiovani is the Internet salesman at Crown Nissan that handled my True Car discount - he was awesome - many appointments were made with several o Jason Jiovani is the Internet salesman at Crown Nissan that handled my True Car discount - he was awesome - many appointments were made with several other dealerships and he was the one person that followed through with his promises.. Once we arrived at our appointment we explained that it was Kentucky Derby day and we must get to the the race track on time to watch the event -- my sister and I were complete with our exotic hats and did not want to be disappointed... Again he was true to his word and the sale was final with time to spare... It was the best buying experience I have ever had!! And this is my 6th Nissan and the first bought at Crown - I can assure you that Jason and Crown is now my dealership of choice! Susan Peacock More